Business Analyst

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Business Analyst (Operations) In this role as the Analyst for DC to Clubs Transportation Operations, you will play a crucial role in overseeing and optimizing the transportation processes between B2B, distribution centres (DCs), retail clubs & ship to home. This position requires strong logistical and operational skills to ensure the efficient movement of goods, timely deliveries, and effective collaboration with internal teams and external partners. Responsibilities: Transportation Planning and Execution: Collaborate with distribution centre, inventory teams for plan and coordinate transportation activities to retail clubs. Oversee the execution of transportation plans to ensure on-time and cost-effective deliveries. Assist in execution & overseeing the entire process of order fulfilment from confirmation to shipment for products destined for home delivery. Distribution Center yard management B2B, ship to home operations, club store requirements. Route Optimization: Analyse transportation routes and schedules to identify opportunities for optimization. Carrier Management: Build and maintain strong relationships with transportation carriers and service providers. Compliance and Regulations: Ensure compliance with transportation regulations, safety standards, and industry requirements. Stay updated on changes in transportation laws and regulations and implement necessary adjustments. Vendor Collaboration: Work closely with external vendors and transportation providers to resolve issues, track shipments, and improve overall service levels. Operational Efficiency: Implement process improvements to enhance overall transportation efficiency. Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement. Documentation and Recordkeeping: Oversee the accurate and timely completion of transportation-related documentation, including bills of lading, shipping manifests, and delivery confirmations. Maintain organized records for auditing and compliance purposes. Team Collaboration: Work collaboratively with cross-functional teams, including supply chain, logistics, and warehouse teams, to ensure seamless coordination in transportation operations. Reporting and Analysis: Generate regular reports on transportation performance, costs, and key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Qualifications we seek in you Minimum Qualifications Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field. Relevant years of experience in transportation operations, with a focus on B2B & distribution center to retail club logistics. Relevant exp in USA / North America Retail experience is a must. Strong knowledge of transportation regulations and industry best practices. Excellentcommunication, and interpersonal skills. Familiarity with transportation management systems (TMS) and other relevant logistics software. Ability to analyse data and make informed decisions to optimize transportation operations.