Manager, Reconciliation Operations

This job is with eBay, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.Job SummaryeBay is seeking a strategic, analytical, and people-focused Reconciliation Operations Manager to lead a growing team focused on ensuring the financial integrity of our payments systems. The role will work closely with the global Reconciliation Operations organization and leadership to ensure global process alignment, effective knowledge transfer, and joint ownership of reconciliation goals and standards.  This role combines operational excellence, data-driven problem solving, and people leadership, supporting both day-to-day reconciliation activities and advanced analytics including AI/ML anomaly detection .This position is a great fit for professionals who have led finance operations or analytics teams or production support team , worked with big data platforms , and enjoy driving cross-functional outcomes in a fast-paced, highly visible environment.Job ResponsibilitiesTeam & Process LeadershipManage a blended team of Reconciliation Operations Analysts and Reconciliation Data Analysts focused on transaction-level accuracy, data recovery and ledger control.Works closely with the global Team and leadership to deliver on reconciliation operation goalsOversee T+1/T+3 reconciliation cycles across global payment processors, internal systems, and ledger platforms.Drive SOP compliance and internal control readiness (e.g., SOX), including documentation for audit support.Cross-Functional CollaborationWork closely with Engineering, Product Managers, Finance Controllers, Risk, and Compliance teams.Review exception reporting and analysis with accounting.Follow the SOP global recon teams created to ensure alignment on reconciliations and reporting standards.Technical OversightStrong problem solving and issue investigation skill in productionProvide strategic direction for data automation , Python/SQL scripting , and Big Data analysis to improve reconciliation coverage and efficiency.Review and guide implementation of machine learning models for anomaly detection, failure prediction, and reconciliation intelligence.Required Qualifications8+ years of experience in financial operations, reconciliation, data analytics , or payments ecosystems4+ years of experience managing high-performing teams in a cross-functional environmentgreat team ability to work across multiple offices and time zones in a very diverse setting.Strong tech background especially skills in SQL , Python , and familiarity with Big Data technologies (Hive, Spark, BigQuery)Knowledge of accounting flows, journal entries , and reconciliation automationDemonstrated understanding of AI/ML models (e.g., classification, clustering, anomaly detection)Preferred QualificationsExperience in e-commerce , fintech , or payments operationsHands-on exposure to BI/reporting tools (Tableau, MicroStrategy, Power BI)Proven ability to scale data-driven reconciliation solutions across multiple payment channels and geographiesPlease see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at  We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.