Client Solutions Specialist
5 days ago
JOB DESCRIPTION
JOB TITLE – CST EXECUTIVE (CLIENT SOLUTION TEAM)
COMPANY NAME- NAVAIR INTERNATIONAL PRIVATE LIMITED
JOB LOCATION- GOVINDPURI, DELHI
QUALIFICATION PREFERRED – GRADUATION IN RELEVANT FIELD
EXPERIENCE REQUIRED – 3-4 YEARS
Key Responsibilities:
- Act as a single point of contact for clients, ensuring effective coordination and project execution.
- Communicate professionally over email and calls to address client queries and project updates.
- Read and interpret technical drawings related to doors and partitions.
- Calculate door quantities and related hardware accessories required for projects.
- Work efficiently on the ERP portal for project tracking and data management.
- Maintain project data and reports using MS Excel.
- Collaborate with internal teams (production, logistics, sales & projects) to ensure smooth project execution.
- Ensure timely follow-ups with clients and internal teams for project progress and delivery.
Requirements:
- Excellent coordination skills with clients and internal teams.
- Strong communication skills (written & verbal) for professional email correspondence.
- Ability to read and understand technical drawings related to doors and partitions.
- Proficiency in quantity estimation of doors and related hardware accessories.
- Experience working on ERP portals is preferred.
- Strong MS Excel skills for data management and reporting.
- Technical background (Diploma/Degree in Civil, Mechanical, or relevant field) or industry experience in doors, partitions, or construction materials is a plus.
Preferred Qualifications:
- Experience in fire door/partition manufacturing or a similar industry.
- Prior experience in project coordination.
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