Software Engineer

2 weeks ago

GurgaonGurugram, India Teleperformance Global Services Pvt Ltd. Full time

Responsibilities and Requirements:

- Participate in initial kick-off calls to gather and assess requirements, ensuring all necessary inputs are obtained.

- Review requirements and documents, devising development plans accordingly.

- Coordinate with other teams to ensure timely task delivery.

- Collaborate with the team to develop and implement innovative ideas and approaches.


- Proactively identify potential failure points and critical issues related to project.

- Write code with simplified, generic algorithms for new builds or enhancements.

- Apply Object-Oriented concepts and Design Patterns.

- Working experience with AI based projects.

- Working experience with Cloud platforms.

- Experience in .NET, C#, Web API, and SQL Server.

- Experience in database design.

- Experience with source control systems (Git/Bitbucket or similar tools).

- Operate within the Agile/Scrum Development process.

- Define data validation procedures to maintain data integrity.

- Understanding fundamental design principles behind a scalable application.

- Troubleshoot technical issues, gather requirements, and consult with stakeholders.

- Demonstrate expertise in problem discovery and resolution, particularly in time-bound projects.

- Respond to emails with a full understanding of urgency.

- Monitor all types of alerts in the system to ensure proper requirements have been addressed or corrective actions have been taken based on client's SLAs.

- Adhere to all Teleperformance policies and procedures, including security, HR, and operations.

Qualifications and Requirements:

- Excellent listening, verbal, and written communication skills.

- Hold a Master's Degree in a relevant field (MCA, MTech, Msc(IT)).

- Proficient with Microsoft Office tools.

- Self-starter with the ability to work with minimal supervision.

- Detail-oriented with strong organizational skills.

- 5+ years of hands-on experience in .NET, C#, and SQL Server.

- Experience with Azure/AWS services would be an added advantage.

- Experience with Azure Open AI or similar platform would be an added advantage.

- Experience with Azure Cognitive Service or similar services would be an added advantage.

- Experience with Large Language Models using LangChain or similar frameworks would be an added advantage.

- Experience with Python, Vector / NoSQL databases is a plus.

- Ability to deliver time-critical tasks with proactiveness.

- Thrive in a fast-paced, high-energy, and change-oriented environment.

- Passionate about learning and contributing based on work time zones.

- Ready to handle 24x7 organizational needs.

- Willing to collaborate with the team and share knowledge to maintain transparency.

(ref:hirist.tech)

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