Bull Machines Pvt Ltd | Service Engineer

3 weeks ago

maharashtra, India Bull Machines Pvt Ltd Full time

Job Title: Service Engineer - Construction Equipment

Department: Customer Service

Location: Maharashtra, Karnataka, Uttar Pradesh, Kerala

Languages Known: Proficient in regional languages like Marathi, Kannada, Hindi, Malayalam


Job Summary:

The successful candidate will be responsible for diagnosing, troubleshooting, and repairing equipment, ensuring optimal performance and customer satisfaction. This role requires a deep understanding of construction machinery and hands-on expertise in engine, transmission, electrical, and hydraulic systems.


Key responsibilities:


  • Travel to customer sites to provide on-site support for urgent breakdowns, and preventive services.
  • Ensure prompt response to customer service calls, minimizing downtime and enhancing equipment productivity.
  • Handling dealers and south service engineers and support for calls review and to be close with in 24 hours.


Qualification:


Experience :

4+ years of experience in a service role, preferably within the construction equipment manufacturing or heavy machinery industry.


Education :

Diploma/Degree in Mechanical Engineering or related technical field.


Technical Knowledge :

  • Strong understanding of engine, transmission, hydraulics, and electrical systems in construction machinery.
  • Knowledge in Backhoe loader and skid steer machines.


Skills:

  • Excellent problem-solving and troubleshooting abilities.
  • Ability to work independently and as part of a team in challenging environments.
  • Strong communication skills to interact with customers and internal teams.
  • Good time management and ability to prioritize tasks effectively.


Work Environment :

  • Frequent travel to customer sites.
  • Ability to work in varying conditions, including outdoor environments and challenging terrain.

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