Product Analyst

3 weeks ago


Faridabad, Haryana, India BluSmart Full time

About BluSmart :

We are India's leading electric ride-hailing service, transforming urban transportation through sustainable and reliable solutions. By leveraging technology and eco-friendly practices, we aim to redefine mobility in India.

Role Overview:

We are looking for a detail-oriented and data-driven Product Analyst to help us improve our products and drive data-backed decision-making. As a Product Analyst, you will work closely with cross-functional teams to analyze performance metrics, identify user needs, and support product development strategies. In this role, you will focus on improving the customer experience by identifying challenges, driving innovative solutions, and delivering impactful product enhancements. Working closely with cross-functional teams, you will help shape the future of urban mobility while contributing to BluSmart's mission of sustainability and excellence.

Key Responsibilities:

  • Data Analysis and Insights:
    • Analyze product performance metrics to identify trends, patterns, and opportunities for improvement.
    • Develop dashboards, reports, and visualizations to track KPIs and share insights with stakeholders.
  • Customer Insights and Feedback:
    • Gather and analyze customer feedback to understand user pain points and preferences.
    • Conduct surveys, user interviews, and focus groups to inform product decisions.
  • Market Research:
    • Research market trends, competitor products, and industry best practices.
    • Provide insights on market positioning and new product opportunities.
  • Collaboration with Teams:
    • Work closely with Product Managers, Engineers, and Designers to prioritize features and improvements.
    • Assist in defining and documenting product requirements and user stories.
  • A/B Testing and Experimentation:
    • Design and analyze A/B tests to optimize features, functionality, and user experience.
    • Validate hypotheses and provide recommendations for improvements.
  • Support Product Strategy:
    • Identify and quantify the impact of potential features on business metrics.
    • Assist in building business cases and ROI analyses for new initiatives.

Qualifications:

  • Bachelor's degree in Computer Science, Mathematics, Statistics or Engineering
  • 1-3 years of experience in Product Analyst, Business Analyst, or in a similar role
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams
  • Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI, Google Analytics)
  • Knowledge of A/B testing and experimentation frameworks
  • Passion for enhancing customer experiences and driving impactful product solutions
  • Prior experience in the mobility, transportation, or technology domain is a plus

What We Offer:

  • A collaborative and inclusive work environment that values innovation and creativity
  • Opportunities to work on impactful projects that align with sustainability and technology-driven transformation
  • Learning and growth opportunities in a fast-paced, mission-driven organization
  • Competitive compensation and benefits package

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