Worldline | Head

Head - Merchant Risk Management

This is Worldline

We are the innovators at the heart of the payments technology industry, crafting how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity:

Worldline India desires to induct professional Mrechant Risk Underwritting professionals having strong experience in assessing Merchant Risk units of SME category from a Payments, Transactions Banking. The candidate should have demonstrated experience in Risk based decision making with respect to Merchant Accquiring business in Payments Industry. The candidate should have Skills to assess the following Merchant Risks : KYC/ML/Fraud Risk , Basic Credit Risk/Charge Back Risk & Business Risk. If the candidate has deep exposure to SME risk assessment , it will be an advantage to the Job fitment. The Job opening is for a senior position.

Day-to-Day Responsibilities:

-For the Head of Merchant Risk Management the 1st Line of Defense (1st LoD) for the combined entity Worldline India Pvt Ltd & Worldline ePayments Pvt Ltd (formerly Ingenico ePayments India), the following are the competencies required:

• Managing a Team of about 80 professionals (Vertical Leads/Team Leads & Staff) taking care of the various risks for Worldline India on both issuing- and acquiring side.

• Review and advise on detailed underwriting assessments for large enterprise merchant documenting key risks and mitigants for presentation to local management, Merchant Services and Group risk committees.

• Interpret merchant balance sheet and evaluate financial position of merchants.

• Understand credit risk rating and interpret credit quality as well as understanding chargeback risks for implementing credit risk mitigation. Lead implementation of Merchant Risk Tool kit from a function perspective for enhancing Risk underwriting effectiveness.

• Knowledge on regulations for KYC/AML CFT

• Experience in AML and Fraud-transaction monitoring, conducting qualitative investigation and risk mitigation actions in line with RBI regulations and Industry practices.

• Regular Portfolio review and management reporting.

• Disputes Management for client banks’ cardholders for both their POS/ eCommerce transactions as well as the Electronic Tag Card (ETC) product.

• Cost-effective & efficient operations of the acquiring offshoring & reconciliation business, managed for WL Europe.

• Efficiently handled escalations ensuring compliance with policies, regulation and risk appetite.

• Monitor existing merchant non-delivery exposure and credit quality ensuring mitigating actions are taken to minimize losses.

Who Are We Looking For:

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Previous senior leadership and line management responsibility

• Ability to create robust policies, processes & manuals to build a healthy business portfolio aiming for profitability and mitigation of risks concerned with emphasis on operating within regulatory framework & all applicable compliance norms.

• Consistent record in getting complex things done, problem resolution, overcoming obstacles

• Business economic affinity

• Understanding of financial statements, credit analysis including modelling and collateral

• Advanced understanding of AML/CTF risk management with specific focus on KYC due diligence

• Experience in KYC remediation projects

• Excellent interpersonal skills both written and verbal.

• No 9-5 mentality; flexibility and proven track record to put the company’s needs before own.

• Willingness to travel.

Perks & Benefits:

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Referral program

Shape the Evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.