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International Call Center

2 months ago

india Snaphunt Full time

The Offer

  • Join a market leader within IT Infrastructure / Blockchain / Cloud Computing

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

The Profile

  • You have at least 1 year experience within a Customer Service or Telesales role, ideally within the IT Infrastructure / Blockchain / Cloud Computing, IT Services and Other Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of communication, calling, management and customer support
  • You are a strong networker & relationship builder
  • You enjoy finding creative solutions to problems
  • You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.