Lead Engineer- Enterprise Monitoring and Observability

6 days ago

hyderabad, India Micron Full time

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR57951 Lead Engineer- Enterprise Monitoring and Observability

As a Monitoring and Observability Subject Matter Expert (SME), your expertise should cover the following areas:
 

Responsibilities:

1. Technical Proficiency:
- Proficient in using monitoring and observability tools such as OpsRamp (currently in use) and Cisco Thousand Eyes (NetScout is a plus).
- Demonstrate the ability to monitor, analyze, and optimize the performance of large-scale, distributed systems and applications.
- Diagnose and resolve performance issues, ensuring high availability and reliability of services.
- Integrate data across domains (applications, infrastructure, network) for comprehensive insights.
- Collaborate with cross-functional teams to design and implement AIOps solutions.
- Leverage AIOps tools to intelligently filter and prioritize alerts, reducing Mean Time to Recover (MTTR).
- Swiftly identify patterns and correlations to pinpoint root causes of incidents, minimizing downtime.
- Strong expertise in monitoring on-premise data center components and cloud infrastructure.
- Solid understanding of AWS, Azure, GCP, OpenShift, and Nutanix infrastructure monitoring.
- Proven expertise in monitoring and troubleshooting network infrastructure, ensuring optimal performance and reliability.
- Proficient at creating comprehensive service maps that visualize application dependencies across the enterprise.

2. Data Analysis and Reporting:
- Excel in data collection, analysis, and visualization to identify trends, patterns, and anomalies.
- Create and maintain dashboards, including Synthetic Transactions Monitoring, alerts, and actionable insights.
- Integrate with other solutions, such as Syslog, other monitoring tools, and ITSM ServiceNow.
- Primitive knowledge on Grafana, Prometheus or any other reporting tools. 

3. Automation and Scripting:
- Proficient in Python, Bash, or PowerShell for automating monitoring tasks and integrating observability tools with CI/CD pipelines.
- Understand Kubernetes and containerization concepts.
- Develop and implement automated solutions to enhance proactive monitoring and alerting.

4. Adherence to ITIL Standards:
- Follow ITIL standards for incident, change, and problem management to ensure efficient network operations.

5. Required Skills:
- Bachelor’s degree in computer science, Information Technology, or related field.
- 8+ years of experience in monitoring and observability tools implementation and support.
- Proven hands-on experience with any one or more of these tools: OpsRamp OR BMC TrueSight, DataDog, or Dynatrace.
- Strong expertise on understanding of network protocols (TCP/IP, SNMP, ICMP) and their troubleshooting skills.
- Willingness to work in rotational shifts and provide on-call support.
- Required to be on-site for 4 days (Work from Office).
 

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