Technical Program Associate

2 weeks ago

Bengaluru, Karnataka, India Cleo Full time
**Technical Program Associate**
Bengaluru
Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry's most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.
**Job Title: Technical Program Associate**
**Location:** Bangalore
**Department:** R&D
**About the Role**
We are looking for a **Technical Program Associate** to support our R&D Technical Program Management team. This role is ideal for someone who is passionate about technology, program execution, and process improvement. You will work closely with cross-functional teams-including engineering, product management, Services, and Support-to help drive project execution, track progress, and improve workflows.
**Key Responsibilities**
+ **Program Coordination:** Assist in tracking and managing technical programs, ensuring timely execution and delivery.
+ **Project Execution Support:** Work with stakeholders to maintain timelines, identify risks, and manage dependencies.
+ **Data Management & Reporting:** Maintain dashboards, status reports, and documentation to provide visibility into project progress.
+ **Stakeholder Communication:** Facilitate meetings, follow up on action items, and ensure alignment across teams.
+ **Process Improvement:** Identify inefficiencies in workflows and suggest optimizations for better execution.
+ **Risk & Change Management:** Support risk assessment activities and help manage scope changes effectively.
+ **Release Support:** Assist in coordinating software releases by working with development and QA teams.
+ **Cross-Geo Collaboration:** Coordinate and collaborate with globally distributed teams across different time zones to drive program execution.
**Qualifications & Skills**
+ **Bachelor's degree** in **Computer Science, Information Systems, Engineering** , or a related field.
+ **2-4 years** of experience collaborating with development teams. Experience in **technical program management, project coordination, technical operations, or business analysis** within a technology-driven environment is a valuable advantage.
+ **Strong understanding of SDLC, Agile, Scrum, and software development processes** .
+ **Hands-on experience with project management tools** such as **JIRA, Confluence, Smartsheet, Other Atlassian or similar technologies** .
+ **Experience working with cross-functional and cross-geo teams** , managing dependencies and risks.
+ **Excellent communication and stakeholder management skills** to effectively collaborate with technical and non-technical teams.
+ **Analytical and problem-solving mindset** , with the ability to track and improve processes.
+ **Proficiency in data analysis using Excel, Google Sheets, or similar tools** .
**Preferred Qualifications**
+ Exposure to **technical concepts** such as APIs, cloud computing, DevOps, and CI/CD pipelines (familiarity with AWS concepts is a plus).
+ **Experience working in a globally distributed team environment** , handling different time zones.
+ **Basic knowledge of risk management and change management practices** in a technology setting.
_Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances._

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