Soc - Customer Experience Specialist
1 month ago
familiarity with ArcSight, LogRhythm, QRadar preferred.- Sound grasp of Cyber Kill Chain, MITRE ATT&CK frameworks, and TCP/IP principles.- Proficiency in identifying attack activities and using professional certificates (e.G., CCIE, OSCP, CISSP, etc.).- Aspiration to lead and mentor, with exceptional organizational and communication skills.- Extensive IT focus, adept problem-solving skills, and the ability to work under pressure.- Fluency in English required; - Skilled in developing SIEM content and automation tools (SOAR); Job Description:- Handle SOC reporting for customers, ensuring clear and timely communication of SOC activities and updates.- Understand and manage SOC processes effectively, ensuring smooth operations and customer satisfaction.- Understands tools such as SIEM, SOAR, XDR, and EDR for efficient SOC management and reporting.- Demonstrate strong interpersonal skills, both written and oral, to communicate effectively with customers and internal teams.- Maintain strong communication and documentation skills, ensuring all activities are well-documented and reported.- Ensure appropriate and timely reporting to all stakeholders for any changes, implementations, or other activities.- Establish and maintain good rapport and relationships with customers, SOC operations, and other internal teams to ensure customer satisfaction.- Engage in constant learning to stay up-to-date with new products and technologies.- Serve as an L2 Engineer with good knowledge of cybersecurity, acting as the single point of contact (SPOC) for our SOC customers.- Conduct regular review meetings with customers on a weekly, monthly, and quarterly basis as required.- Conduct knowledge-sharing sessions and explain reports to customers and internal stakeholders.
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SOC - Customer Experience Specialist
1 month ago
Delhi, India Eventus Security Full timeCompany DescriptionEventus Security is a cybersecurity service provider that offers custom-tailored solutions to ensure cyber resilience. The company has successfully carried out 100+ security testing and consulting projects, catering to different industries using its unique blend of offerings in Cyber Resilience, Managed SOC.Key...
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Customer Support Specialist
3 weeks ago
Delhi, India Customer Compass Full timeJob Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
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Customer Service Representative
3 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
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SOC Security Specialist
5 days ago
Delhi, Delhi, India Flexis Full timeAbout This RoleFlexis is seeking a highly skilled SOC Security Specialist to join our team. As a key member of our security operations team, you will be responsible for monitoring and analyzing security events to identify potential threats and respond to security incidents in a timely and effective manner.Key ResponsibilitiesMonitor and analyze security...
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Senior SoC Design Engineer
7 days ago
Delhi, Delhi, India Mulya Technologies Full timeAbout the RoleWe are seeking an experienced RTL Integration Specialist to join our team as a Senior SoC Design Engineer. The ideal candidate will have a strong background in RTL design and integration for complex SoC designs, preferably in the semiconductor or electronics industry.Key ResponsibilitiesCollaborate with SoC architects and IP providers to define...
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Customer Experience Specialist
1 week ago
Delhi, Delhi, India British Council Full timeAbout the RoleWe are seeking a highly skilled customer experience specialist to join our team at the British Council. As a customer experience specialist, you will be responsible for providing exceptional customer service and support to our clients across the globe.Key ResponsibilitiesWelcome and engage with customers in a friendly and professional...
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SOC Administrator
5 months ago
Delhi, India Women Entrepreneur Network Full time**SOC administrator*** Summary Experience Required: **3 - 6 Years** **Location**: **Delhi** Category: **Management Consulting** **Experience**: - Minimum 8 years of experience out of which, minimum 5 years relevant experience in SOC services, SOC administration, threat analysis and hunting, SOC configuration and management. - Certification in security...
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Customer Experience Specialist
5 days ago
Delhi, Delhi, India Zeca Tech Full timeAbout the RoleZeca Tech is seeking a highly skilled Customer Experience Specialist to join our team. The ideal candidate will have a proven track record in customer success and a deep understanding of customer relationship management principles.Responsibilities:Build strong relationships with clients through regular communication and interactions.Understand...
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Client Engagement Specialist
1 month ago
Delhi, India Jackrabbit Learning Experience Full timeThis is a contract role, for around 30 hours a week for 3 months.Company DescriptionJackrabbit Learning Experience is a consulting, design, and development agency specializing in creating tailored online learning programs for various organizations in healthcare and clean energy. From vision to execution, we help our clients create extraordinary learning...
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SoC Design Lead
1 day ago
Delhi, India Texas Instruments Full timeThe Sitara MPU product line is a rapidly expanding business within TI, investing to address the fast-growing segment of high-performance processors in industrial & automotive marketsThis product line will enable a scalable portfolio of ARM based high-end MPUs as emerging trends in AI & analytics, motor control, robotics, HMI and real-time networking are...
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Solution Architect
5 months ago
Delhi, India ESDS Software Solution Full time**Required Educational Qualification** - B.E/B.Tech or equivalent degree **Certifications** - With the increase in security threats, it is continuously becoming difficult and challenging for customers to keep up with the security requirements and secure the IT infrastructure and data and hence there is huge requirement to analyse and propose right security...
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SOC yst
2 weeks ago
New Delhi, India Flexis Full timeJob Description: Recognize successful cyber intrusions and compromises through log review and analysis of relevant event detail information. Acknowledge analyse validate incidents and alerts triggered by SIEM solution Launch and track security investigations to resolution. Recognize cyberattacks based on their signatures. Differentiate the false positives...
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Soc Front End Integration Engineer
1 month ago
Delhi, India GK HR Consulting India Pvt. Ltd. Full timeJob Title: Hiring for SoC Front End Integration Engineer Company: Innovative StartupLocation: BangaloreResponsibilities:Integrate Digital and Analog IPs into complete SoC Netlist.Generate and integrate IOMUX and Padring.Design custom SoC Logic & IPs.Implement feedback from Verification and Physical Design teams.Develop SoC-level Testbench for RTL and...
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Customer Experience Development Specialist
2 weeks ago
Delhi, Delhi, India The Corporate Pot Full timeKey Responsibilities:At The Corporate Pot, we are seeking a highly skilled Customer Experience Development Specialist to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving complaints in a timely and effective manner.Customer Service Management:You will work closely with our...
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Cybersecurity Specialist
3 weeks ago
Delhi, Delhi, India Eventus Security Full timeJob Title: Cybersecurity Specialist - Eventus SecurityEventus Security is a leading cybersecurity service provider that offers custom-tailored solutions to ensure cyber resilience. Our team of experts has successfully carried out 100+ security testing and consulting projects, catering to different industries using our unique blend of offerings in Cyber...
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SOC yst
2 months ago
New Delhi, India Flexis Full timeJob Description:Recognize successful cyber intrusions and compromises through log review and analysis of relevant event detail information.Acknowledge analyse validate incidents and alerts triggered by SIEM solutionLaunch and track security investigations to resolution. Recognize cyberattacks based on their signatures. Differentiate the false positives from...
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SOC yst
4 weeks ago
new delhi, India Flexis Full timeJob Description:Recognize successful cyber intrusions and compromises through log review and analysis of relevant event detail information.Acknowledge analyse validate incidents and alerts triggered by SIEM solutionLaunch and track security investigations to resolution. Recognize cyberattacks based on their signatures. Differentiate the false positives from...
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SOC yst
2 weeks ago
new delhi, India Flexis Full timeJob Description: Recognize successful cyber intrusions and compromises through log review and analysis of relevant event detail information. Acknowledge analyse validate incidents and alerts triggered by SIEM solution Launch and track security investigations to resolution. Recognize cyberattacks based on their signatures. Differentiate the false positives...
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SoC Director
3 weeks ago
Delhi, India Mulya Technologies Full timeSoC DirectorBangaloreWe enable tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence,...
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SoC Director
3 weeks ago
Delhi, India Mulya Technologies Full timeSoC DirectorBangaloreWe are a AI semiconductor startup company headquartered in Ann Arbor, Michigan, with branches in Taipei and Hsinchu, Taiwan and Bangalore, India. We develop highly scalable and innovative AI accelerator chips that offer high performance, low energy, and customer ease of implementation for embedded Edge AI vision-based applications and...