Reservations Supervisor

Company Description The Postcard Hotel is an intimate and experiential boutique hotel located in Gurugram. Led by a group of carefully chosen hospitality talent with experience in the best hospitality names in India and the world, The Postcard Hotel offers immersive and luxuriously curated holidays. We strive to provide a rich and simple experience for our guests, with fantastic spaces for relaxation, meeting like-minded people, and experiencing local culture. Each location is handpicked to ensure our guests have a remarkable experience. Role Description This is a full-time on-site role for a Reservations Supervisor at The Postcard Hotel in Gurugram. The Reservations Supervisor will be responsible for daily tasks such as managing reservations, communicating with customers, ensuring customer satisfaction, and providing training to staff. The role requires strong communication skills and a focus on delivering exceptional customer service. Qualifications Reservations, Communication, and Customer Service skillsAbility to ensure customer satisfactionExperience in training staffStrong organizational and multitasking abilitiesBachelor's degree in Hospitality Management or related fieldExcellent problem-solving skillsAttention to detailPrevious experience in the hospitality industry is preferred