Area Manager- HDO

2 weeks ago


Delhi, India Airtel Full time
Individual with strong team handling & operations understanding with FTTH business understanding.

ement in quality of workmanship in the circle/Clustere training plan to build team capabilities to deliver One airtel Service agendaion of Product/Process/System/Soft skill training for Airtel In-house/off role teams, Strategic and Non-strategic partners as per the norms to ensure effective learning to all the role holdersg with leadership to ensure that Learning outcomes drive business Objectivesnation with circle and central role holders for effective Learning solutionsp and design documents including training manuals, process outlines, flowcharts, checklists, templates, and implementation procedures.end process improvement in line with Airtel strategy and close coordination with Customer call centres and CSD teams of Airtel to enhance customer experiencee, analyse and evaluate existing processes, collect data to identify improvement opportunities, develop metrics with KPIs to measure Critical Success Factorstate process improvement meetings and workshops, brainstorming sessions and various process improvement events.
  • Area Manager- HDO

    1 week ago


    Delhi, Delhi, India Airtel Full time

    Individual with strong team handling & operations understanding with FTTH business understanding.ement in quality of workmanship in the circle/Clustere training plan to build team capabilities to deliver One airtel Service agendaion of Product/Process/System/Soft skill training for Airtel In-house/off role teams, Strategic and Non-strategic partners as per...

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    3 weeks ago


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