Scrum Master

Job Description – Scrum Master

System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.

Why System Soft Technologies?

At System Soft Technologies, we are united by diversity, inclusion, transparency, respect, integrity, and a deep passion for our clients and team members. Your professional development fuels our growth as we collaborate, share ideas, innovate, and invest in our future together. By building meaningful partnerships with our people, we embrace a common purpose to amplify ambitions, expand horizons, and exceed our goals. This synergy keeps us agile, ahead of the competition, and leaders in our industry. Our continued success starts with you.

Job Description:

We are looking for highly motivated, energetic and highly organized individuals who thrive in a fast-paced, team-oriented environment. In this role, you will be the team cheerleader/coach driven to do whatever you can to help the team succeed. You’ll help establish team metrics such as capacity and throughput so you can track sprint progress and help drive teams to meet their sprint goals. You are well-spoken and a natural leader who enjoys building relationships. You thrive on big challenges and bring high energy and enthusiasm to make things happen and achieve results.

Responsibilities:

• Actively serve and support the Product Owner and Delivery Team in their quest to consistently meet sprint goals.
• Facilitate getting the work done without coercion, assigning, or dictating the work
• Facilitate discussion, decision making, and conflict resolution as needed to make sure the team stays aligned and focused on the highest priority.
• Guide the Scrum Team on how to use Agile/Scrum practices and how to get the most out of self-organization
• Assess the scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is welcome, sustainable and comfortable for the team.
• Remove impediments or guide the team to remove impediments by finding the right people help remove the blocker.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Assist with internal and external communication, improving transparency, and cascading information
• Provide all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
• Support and educate the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
• Effective facilitator and coach to development teams with the ability to adjust to change and deliver on planned outcomes.
• Knowledge of budgeting approaches and ability to apply policies and practices to support the planning and administering of a budget.
• Implements the mission, vision and objectives of the IT governance function.

Qualifications:

Knowledge and Skills:

• Accountable for coordinating cross-team dependencies and removing impediments (blockers) so teams can deliver products predictably.
• Problem solve through delivery challenges, lead prioritization discussions and help keep teams focused on delivering highest priorities.
• Help the Product Manager/Owner manage their backlog effectively and maintain 3-sprints of dev ready features
• Facilitate getting the work done and setting work and reporting standards for delivery teams.
• Build a trusting and safe environment where problems can be raised without fear of blame with an emphasis on problem solving.
• Help to establish a culture of collaboration where teams are willing to try new ideas without fear of failure.
• Support Delivery Lead with all aspects of PI Planning including making sure teams are ready for planning, story mapping, identifying cross-team dependencies, facilitating planning activities, creating a program board, etc.
• Drive teams to deliver on commitments and lead through delivery challenges
• Facilitate ongoing team planning activities and cross-team scrum ceremonies
• Hire, train, coach and mentor a team of scrum masters
• Partner closely with other leads (Product, Engineering, QA and Architect) to stay aligned on priorities, team health and tracking to program goals
• Provide regular program updates to ensure team, stakeholders and leadership stays connected to what’s in progress, what’s coming up and any risks or blockers
• First level Scrum Master certification (CSM)
• Experience working in scaled agile environment
• Second or Third Level Scrum Master certification (PSM II, PSM III, CSP, CTC)
• At least 5 years of experience in software development delivery.
• At least 1 year of dedicated full-time Scrum Master experience in software development.
• Proven track record of delivery.

System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.