Technical Support Engineer
2 days ago
About the Role: Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers. What you'll be responsible for? Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. Ensure 100% adherence to team’s and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOPs What you'd have? 2 to 5 years of experience, preferably in Telecom Domain Excellent communication (written & verbal) and interpersonal skills Basic knowledge of Linux, MySql, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. I nnovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
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Technical Support Engineer
1 week ago
Hosur, India Licious Full timeAbout the Role : We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context. Key Responsibilities :...
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Principal Technical Support Engineer
1 week ago
Hosur, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Senior Technical Support Engineer
1 week ago
Hosur, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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M365 - Support Engineer
2 days ago
Hosur, India Persistent Systems Full timeAbout Position: The L2 Support Engineer for Microsoft 365 provides advanced technical support, troubleshooting, and administration for O365 services. This role acts as an escalation point for L1 support teams and ensures smooth operations, timely issue resolution, and high-quality service delivery across the Microsoft 365 ecosystem. Role: M365 - Support...
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Hosur, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Technical Writer
4 days ago
Hosur, India L&T Semiconductor Technologies Full timeTitle: Technical Writer / Senior Technical Writer Experience: 5 - 10 yrs Location: Bangalore Position Overview As a Technical Writer / Senior Technical Writer at LTSCT, you will be responsible for developing high-quality product documentation that supports semiconductor hardware, software, and firmware solutions. This role requires the ability to understand...
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Technical Lead-Data Engineer
1 week ago
Hosur, India Best Infosystems Ltd. Full timeTechnical Lead-Data Engineer_Full-Time_Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai Job Title: Technical Lead-Data Engineer Location: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai Job Type: Full-Time Experience: 8+ years Qualifications: Bachelor’s/relevant exp - with Snowpro Certification Job Description: Must Have Skills: - Overall – 8+ years...
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Desktop Support Engineer
1 week ago
Hosur, India Syndigo Full timeSyndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics...
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Technical Lead
1 week ago
Hosur, India HCLTech Full timeOptical Designers - Bangalore Exp: 5-10 Yrs Design Roles and Responsibilities: Design and develop complex optical systems for process, metrology, or imaging modules used in semiconductor manufacturing. Model optical components using simulation tools (e.G., Zemax, Code V), perform tolerance analysis, and optimize system performance. Interface with electrical...
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Information Technology Help Desk Support
4 days ago
Hosur, India Check Point Software Full timeCheck Point is seeking a proactive and technically skilled Helpdesk Engineer with proven experience to provide internal IT support for employees across global offices. This role requires strong troubleshooting abilities, excellent communication skills, and hands-on experience with enterprise IT tools and environments. Your Impact & Responsibilities Deliver...