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Cloud Support Engineer
3 days ago
BASIC QUALIFICATIONS
- Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 2+ yrs experience in relevant technical position; Customer service experience / strong customer focus.- Knowledge of some Developer & Mobile language/Services- Python, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization. Experience with web-based applications and HTTP; Knowledge of client/server and distributed systems architectures (WebServers).- Troubleshooting skills on Linux, Networking; IPsec, VPN, Load Balancing, Iperf, DNS, DHCP, Routing Protocols, SSH, Network Monitoring.
PREFERRED QUALIFICATIONS
- Experience developing against and working with REST API based services; Exposure to Mobile application development (iOS / Android).- Prior working experience with AWS services; Experience with Cloud architecture patterns and distributed computing concepts; Exposure to mobile and web application security best practices; Experience around Messaging and Queueing services.- Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP; Exposure to security concepts / methodologies; Experience with iperf, MTR, traceroute, dig; Experience with push notifications, APNS and GCM- Experience handling full application stacks from the OS up through custom applications
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