Telesales Executive

1 week ago


Andheri, India Powermax Fitness India Pvt. Ltd. Full time

Company Overview Powermax Fitness India Pvt. Ltd. is a leading name in the Wellness and Fitness Services industry. Established over 13 years ago, the company has been dedicated to manufacturing high-quality fitness equipment. With a passion for exercise and wellness, Powermax has become renowned for its commitment to spreading fitness awareness and promoting a healthier lifestyle. Headquartered in Mumbai, the company is recognized for providing top-notch services and products across the globe. Job Overview We are seeking a dedicated and enthusiastic Telesales Executive to join our team at Powermax Fitness India Pvt. Ltd. This is a full-time, junior-level position based in Andheri. The ideal candidate will have between 1 to 3 years of relevant work experience in telesales or a related field. The successful candidate will play a crucial role in promoting our products and enhancing customer satisfaction through effective communication and relationship management. Qualifications and Skills Proficiency in Customer Relationship Management software (Mandatory skill) is essential for maintaining and organizing customer data and interactions efficiently. Excellent problem-solving skills (Mandatory skill) to identify customer needs and propose the best solutions to boost satisfaction. Strong communication skills (Mandatory skill) for articulating product benefits effectively and handling customer inquiries professionally. Outstanding active listening skills to understand customer queries and respond appropriately, ensuring clarity and customer satisfaction. Solid verbal communication skills to convey information and ideas clearly when interacting with potential and existing customers. Accurate data entry skills to document customer information and sales interactions diligently in the system for record-keeping and future reference. Effective time management skills to prioritize tasks and manage multiple customer interactions efficiently within a fast-paced environment. Familiarity with call center software for tracking and managing calls, ensuring smooth and organized telecommunication operations. Roles and Responsibilities Contact potential clients via phone to promote our range of fitness equipment and related services. Build and maintain strong customer relationships to ensure ongoing satisfaction and loyalty through effective communication. Understand customer requirements and provide appropriate suggestions or solutions to meet their needs. Achieve or exceed sales targets while maintaining high-quality standards of customer service. Maintain accurate records of customer interactions and sales in the CRM software for reporting and follow-up purposes. Collaborate with team members to refine sales strategies and identify new business opportunities. Handle customer complaints and provide swift resolutions to ensure customer delight and repeat business. Stay informed about product features, industry trends, and competitor activities to provide up-to-date information to customers and surpass their expectations.


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