Requirement of Client Services Executive
2 weeks ago
Skills Job Title: Remote IT Support Engineer (L1/L2) Location: Chandigarh Job Type: Full-Time About the Role: The Remote IT Support team ensures the smooth functioning of all end-user hardware, software, and IT services. This role requires strong communication skills, solid technical knowledge, and a commitment to delivering exceptional remote customer support. Level 1 (L1) Support Engineer Responsibilities & Requirements L1 Support Engineers serve as the first point of contact for end-users. They handle basic incidents and service requests, perform initial triage, and aim for quick and effective resolution. Key Responsibilities Incident Management: Respond to and log incoming support requests via phone, email, chat, or ticketing system promptly. First-Call Resolution (FCR): Resolve issues during the first interaction using available knowledge base articles and troubleshooting guides. Basic Troubleshooting: Handle common technical problems, including password resets, account unlocks, printer configuration, basic connectivity issues (VPN, Wi-Fi), and standard software installations/uninstallations. Documentation: Record all troubleshooting steps, actions taken, and resolutions in the ticketing system accurately. Escalation: Identify and escalate complex or unresolved issues to the L2 team with complete documentation. User Guidance: Assist users with basic self-service procedures and provide clear instructions for standard IT processes. Required Qualifications Experience: 0–2 years in a helpdesk, service desk, or customer support environment. Technical Skills: Proficiency with Windows 10/11 and macOS Knowledge of Microsoft Office 365 or Google Workspace Experience using ticketing platforms such as Jira Service Desk or Zendesk Soft Skills: Strong verbal and written communication Excellent listening and customer service skills Ability to work calmly and efficiently under pressure Education: High school diploma or equivalent. Relevant certifications such as CompTIA A+ or ITIL Foundation are a plus.
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Client servicing executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing Executive Location: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: (Your Company Name) — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off) About the Company: We are a 29-year-old full-service advertising and communication agency with...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing ExecutiveLocation: ChandigarhExperience: 1 to 4 YearsSalary Range: ₹35,000 – ₹50,000 per monthCompany: (Your Company Name) — A 29-year-old Advertising AgencyWorking Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing Executive Location: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: (Your Company Name) — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off) About the Company: We are a 29-year-old full-service advertising and communication agency with...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing Executive Location: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: (Your Company Name) — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off) About the Company: We are a 29-year-old full-service advertising and communication agency with...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing Executive Location: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: [Your Company Name] — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off) About the Company: We are a 29-year-old full-service advertising and communication agency with...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing Executive Location: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: [Your Company Name] — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off) About the Company: We are a 29-year-old full-service advertising and communication agency with...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing ExecutiveLocation: ChandigarhExperience: 1 to 4 YearsSalary Range: ₹35,000 – ₹50,000 per monthCompany: [Your Company Name] — A 29-year-old Advertising AgencyWorking Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing ExecutiveLocation: ChandigarhExperience: 1 to 4 YearsSalary Range: ₹35,000 – ₹50,000 per monthCompany: [Your Company Name] — A 29-year-old Advertising AgencyWorking Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing ExecutiveLocation: ChandigarhExperience: 1 to 4 YearsSalary Range: ₹35,000 – ₹50,000 per monthCompany: [Your Company Name] — A 29-year-old Advertising AgencyWorking Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...
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Client Servicing Executive
2 weeks ago
Chandigarh, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Client Servicing ExecutiveLocation: ChandigarhExperience: 1 to 4 YearsSalary Range: ₹35,000 – ₹50,000 per monthCompany: (Your Company Name) — A 29-year-old Advertising AgencyWorking Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...
