Telecaller - International Calling

3 weeks ago

Noida, India SAMRIDDHI IMPEX Full time

Description

We are seeking a highly motivated and experienced Telecaller to join our team in the Events Services industry. As a Telecaller, you will be responsible for making outbound calls to potential clients, promoting our services, and generating sales leads in the European and US market. You will play a crucial role in expanding our customer base and ensuring client satisfaction.

The ideal candidate for this position is a good communicator with excellent phone etiquette and a persuasive personality. You should be capable of building rapport with potential customers and have a strong sales-oriented mindset. Additionally, you should be proficient in using customer relationship management (CRM) software and have a good understanding of the Events Services industry.

Responsibilities

  • Contact potential clients by phone to promote our services and events
  • Generate sales leads and follow up on opportunities to close deals
  • Maintain accurate and detailed records of all calls made and sales achieved
  • Build rapport with potential clients and handle objections or conflicts effectively
  • Provide excellent customer service and ensure customer satisfaction
  • Collaborate with the sales and marketing team to develop effective sales strategies
  • Stay up to date with industry trends and developments to offer new services to clients

Requirements

  • Proven experience as a Telecaller or in a similar sales role in international market
  • Excellent communication and interpersonal skills
  • Strong phone etiquette and persuasive ability
  • Ability to build rapport and establish trust with potential clients
  • Good understanding of the Events Services industry
  • Goal-oriented mindset and ability to work under pressure
  • Ability to multitask and manage time effectively
  • High school diploma or equivalent; additional certification in sales or marketing is a plus

Shift timing: 11:30 AM to 8:30 PM

Working Days: Alternate Saturday off

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