Field Support Engineer

16 hours ago

Bhubaneswar, India Indus Towers Full time

Role & responsibilities

ESH Compliance

  • Site Hygiene; compliance to organizational requirements
  • Adhering to SOPs
  • Ensuring correctly rated equipments.
  • Ensure use of PPE by self and technicians
  • Support in regular training on ESH and also ensure that safe practices are being following at Tower Site
  • Ensure issue and usage of PTW for every activity being done at a site

Customer Management

  • Provide supports for outage escalation by OPCOs
  • Site access supports as and when applicable for tenants
  • Maintain healthy customer relationship
  • Supervise Site upgrades as per specification and provide support for RFS activities

Site Quality & process compliance

  • Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)
  • Identify Gap against specification and ensure timely corrections
  • Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.
  • Ensure ZERO quality/operational process non compliance
  • Compliance checking of quality of technicians, partners, spares including any ethical issues

Energy Management

  • Identifying high Diesel consumption sites and recommending their remedy action
  • Minimizing EB faults
  • Facilitating in converting non EB sites to EB sites
  • DCEM Compliance
  • DG running hrs. compliance

Uptime

  • Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's
  • RCA of outages and prepare corrective action plan to avoid repetitions.
  • 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.
  • 100 % compliance on PM
  • Site visit and closure of punch points

Team Management

  • Technician performance evaluations
  • Identify training needs of technicians and plan for development
  • Site allocation, discipline management for technicianseam Management

Landlord Management

  • Compliance of sites access process
  • Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site
  • Resolution of hygiene related trouble tickets to ensure landlord satisfaction
  • Preferred candidate profile

Perks and benefits

As per industry standards

  • Field Services Engineer Medical Devices

    19 hours ago

    Bhubaneswar, India Abhinav Futuristics Pvt. Ltd. Full time

    Company Description Abhinav Futuristics Pvt. Ltd. is a pioneering organization in the Indian sports and medical sectors, focusing on integrating cutting-edge science and technology. By collaborating with stakeholders in the Global Technology R&D Field, we ensure that India stays in line with global best practices. Role Description This is a full-time on-site...

  • Field Engineer

    2 hours ago

    Bhubaneswar, Orissa, India Sysnet Global Technologies Pvt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob Title: Field Service Engineer – Laptop & Printer On-Site SupportJob Summary:We are seeking a skilled and customer-focused Field Service Engineer to provide on-site repair, maintenance, and support services for customer laptops, printers, and related equipment. The role involves visiting client locations, diagnosing issues, performing...

  • Customer Support Engineer

    2 weeks ago

    Bhubaneswar, Orissa, India Sysnet Global Technologies Pvt Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Required engineer for attending field calls for N/B, D/T, AIO. Bike is Mandatory

  • Trainee Engineer

    20 hours ago

    Bhubaneswar, India Accel It Services Full time

    Role & responsibilities IT Support Field call support Computer Hardware & Network support Troubleshooting devices Back up engineer Preventive Maintenance (PM) & PAV (Physical Asset Verification) activities Client onsite support End User Support (EUS)

  • service & sales support engineer

    2 hours ago

    Chandrasekharpur, Bhubaneswar, Orissa, India ROYAL INKJET SOLUTIONS Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job SummaryWe are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support and service to our clients in the field. This role requires a proactive approach to troubleshooting and problem-solving, ensuring that all equipment operates efficiently and...

  • Field Support Cum Office Assitant

    18 hours ago

    Bhubaneswar, India Debaki Water Bottling Full time

    Responsibilities: Ensure timely product delivery and client coordination 2.Assist sales team with order handling and customer support 3.Mange safe loading, unloading and transport of product Support routine tasks of office

  • Field Service Technician

    7 days ago

    Bhubaneswar, Orissa, India MacZen Engineering(OPC) Private Limited Full time

    **Job Summary**: We are seeking a skilled and customer-focused **Field Service Technician** to join our team. In this role, you will be responsible for installing, maintaining, and repairing equipment at client sites, ensuring optimal performance and customer satisfaction. You will serve as the face of the company while troubleshooting technical issues and...

  • Fire alarm engineer

    18 hours ago

    Bhubaneswar, India MS AUDIOTRONICS Full time

    Company Description M/S Audiotronics has been a prominent system integration company for the past 22 years, known for its exceptional customer satisfaction. Based in both Bhubaneswar and Kolkata, we are a leading solution provider in Professional LED Lighting, Public Address, Industrial Public Address, Conference, CCTV, Fire, Professional Sound, and...

  • Desktop Support Engineer

    2 weeks ago

    Bhubaneswar, Orissa, India Vishal Digital Full time ₹ 1,30,000 - ₹ 1,50,000 per year

    Desktop Support Engineer is responsible for assisting in troubleshooting, maintaining, and supporting IT hardware and software to ensure smooth operations in an organization.Key Responsibilities:Install, configure, and troubleshoot desktop computers, laptops, printers, and peripheralsProvide basic software and hardware support for usersAssist in network...

  • Service Engineer

    19 hours ago

    Bhubaneswar, India Lucy Electric Full time

    Internal Job Title:Service Engineer - After Sales Service - 2 Year Fixed Term ContractBusiness:Lucy Electric India Pvt. Ltd.Location:Based in Bhubaneshwar, Odisha (Cover East Region)Job Reference No:4113As a Service Engineer you will ensure the customer satisfaction in Eastern Region of India by providing timely after sales service and support. You will also...