SailPoint Engineer
4 weeks ago
SummarySailPoint Engineer will be focused on developing and supporting the current SailPoint Identity and Access Management platform within First American Information Security group. Participates in design, build, code, development, automation, deployment, debugging, and maintenance of software code to build and deploy business applications. Works with applications, infrastructure, and development teams to engage in Level 2 and 3 support activities, including software deployment, data migration and infrastructure support. Support building the SailPoint Center of Excellence and contribute towards overall program rollout.
Job DescriptionEssential Functions
Build, design, develop, test and deploy software releases using automation tools and scripts.End to End SDLA activities.Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.Modify and enhance deployment frameworks as needed for new functionalitiesUnderstands overall SailPoint product architecture and functions to support stakeholder discussionsDocument operational runbooks and coordinate with Dev teams to review the functional and deployment checklistsRuns and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processesProactively identifies process improvements and works with Dev teams to implement changesFully understand source control tools and provides support for advanced administration tasksAble to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administrationAssist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project effortsEngage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system healthEngage in defect management activities such as troubleshooting, root cause analysis, and produce related documentationAssist development teams in implementing application changes and related code/release managementMaintain good relationships with customers and IT colleagues to meet customer service levelsDocument status updates and maintain recurring report management cadenceEngage in training team members to maximize efficiency and identify methods to optimize daily work outputProblem-solve and think laterally as part of a team to meet the needs of the programRequired to perform duties outside of normal work hours based on business needsAble to collaborate with teams across borders and streamline operational processes
Knowledge and SkillsBachelor's Degree or equivalent combination of education and experienceTypically, 3-5 years of directly related experience.3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms3+ years of experience using Java, JavaScript, XML, DSML.5+ years of experience in SailPoint IdentityIQ and FAM solutions.Experience with Databases (Oracle, Sybase, MSSQL, MySQL)Experience with SailPoint IdentityIQ v7.x,8.xExperience in identity management provisioning processes (lifecycle management processes, access request and access reviews)Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.Conducting code reviews.Conducted ITIL standards activities for incidents, changes and enhancements.Experience in deploying and maintaining software applications- Azure, Windows AD.Familiar with cloud computing platforms and models is a plus.Experience with directory management such LDAP/Active Directory solutionExperience with virtual directory solutionsExperience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.Experience building custom connectors on the backend. (SailPoint/Java)Experience managing Incidents, Service Request and Changes within defined SLAs.SailPoint Implementation ExperienceExperience in SailPoint LCM and PE ModulesExperience in Access Governance and ComplianceKnowledge of Role Engineering and SODsCustom modules Development experience
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