Hr operations expert

2 weeks ago


Kannur, India Turing Full time

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L Role Overview: We are seeking empathetic and detail-oriented HR and Talent Operations professionals with hands-on experience in managing core HR functions, employee lifecycle processes, and talent acquisition workflows. This specialized role supports the development and benchmarking of Large Language Models (LLMs) by designing and validating workflows that directly impact employee experience, policy compliance, data privacy, and operational efficiency across the HR ecosystem. The specialist will be crucial in recreating real-world HR scenarios to validate AI outputs and ensure ethical, accurate, and compliant interactions. What does day-to-day look like: Accurately map and recreate complex HR workflows covering the end-to-end employee lifecycle, including onboarding/offboarding, internal transfers, leave management, benefits administration, and Talent Acquisition (recruiting) processes. Rigorously validate AI-generated outputs in sensitive HR scenarios, such as policy interpretation, employee response drafting, performance review summaries, and screening/sourcing communication, ensuring strict adherence to labor laws, internal policies, and data privacy (GDPR, CCPA) standards. Simulate critical operational challenges, including: Employee/Manager Self-Service Scenarios: Testing AI for accurate delivery of information on compensation, benefits, and PTO. Service Level Agreement (SLA) Tracking: Validating AI reporting on resolution times for HR ticketing (e.g., benefits questions, IT requests). Compliance Audits: Performing structured reviews to ensure AI actions maintain fairness and equity and avoid bias in talent-related outputs. Provide detailed, structured annotations and high-quality datasets derived from HR documents and interactions to continuously improve LLM training and evaluation for better HR service delivery and talent management. Requirements: Proven experience (3+ years) in a hands-on role within HR Operations, HRIS Administration, Talent Acquisition Coordination, or Employee Relations (e.g., managing onboarding flows, processing changes, or handling HR tickets). High familiarity with industry-standard HRIS and ATS systems (e.g., Workday, Success Factors, Oracle HCM, Greenhouse, Taleo), or general workflow/ticketing tools like Service Now or Jira for tracking HR tasks. Exceptional attention to detail with a strong understanding of how HR process gaps or non-compliance impact legal risk and employee trust. Ability to identify AI shortcomings related to bias, policy misinterpretation, or data security. Conceptual understanding of how HR operational data (e.g., policies, job descriptions, employee interactions) is used for training and evaluating Machine Learning models (LLMs) in an ethical and sensitive context. Excellent written English required for creating precise, training-quality policy documentation and meticulously validating the clarity, empathy, and legal compliance of AI-generated HR communications. Perks of Freelancing With Turing: Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitments Required: 40 hours per week with overlap 4 hours with PST Engagement type: Contractor assignment(no medical/paid leave) Duration of contract: 1 month possibility to extend Location: India, Bangladesh, Egypt, Kenya, Mexico, Ghana, Nigeria, and Turkey. Evaluation Process: Shortlisting based on qualifications and relevant professional experience. Know amazing talent? Refer them at turing.com/referrals , and earn money from your network.



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