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Technical Counsellor

2 months ago

bangalore, India PW (PhysicsWallah) Full time
HIRING FOR TECHNICAL COUNSELLORS
EXPERIENCE - 1-5 YEARS
*STRONG KNOWLEDGE REQUIRED INTO TECHNICAL COUNSELLING*
*SHOULD HAVE COUNSELLED FOR TECHNICAL COURSES/UPSKILLING PROGRAMS*
LOCATION - BANGALORE, HSR LAYOUT
Responsibilities :-
● Cold call and qualify potential leads from a designated target audience.
● Understand learner needs and recommend suitable courses from our portfolio.
● Deliver impactful sales presentations over the phone, highlighting the value and
benefits of PW skills courses.
● Negotiate effectively and address customer concerns to secure enrollments.
● Build strong relationships with potential learners and nurture leads for future
conversions.
● Maintain accurate records of calls, interactions, and progress towards individual
and team targets.
● Contribute to the continuous improvement of sales processes and strategies.
Qualifications :-
● Proven experience inB2C sales, preferably in the education or technology sector.
● Excellent communication and interpersonal skills, with the ability to build rapport
and trust over the phone.
● Strong problem-solving and consultative selling skills.
● Ability to identify and overcome objections confidently.
● Time-management skills and the ability to work independently and as part of a
team.
● Target-oriented and motivated to achieve success.
● Proficiency in using CRM tools and data analysis for reporting.
● Knowledge of data science or programming is a plus.