Lead Telephony Integration Specialist

Job Title: Telephony LeadAbout the RoleWe are seeking a skilled Telephony Lead to join our team. As a key member of our organization, you will be responsible for managing and optimizing our telephony infrastructure.The ideal candidate will have strong technical skills, excellent problem-solving abilities, and outstanding communication skills.Key...

A highly skilled and experienced Senior Telephony Performance Specialist is required to drive quality excellence in our operations.Key Responsibilities:Conduct daily, weekly, and monthly call audits to ensure adherence to quality standardsProvide timely feedback and support quality enhancements to improve customer experienceParticipate in calibrations and...

Role Overview: We seek a Software Architect to lead software design and technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements, software design, and mentoring the team during implementation, while collaborating with global Architecture and Product...

Job OpportunityWe are seeking an experienced Telephony Collection Team Lead to lead a highly customer-centric collection team and achieve regular collection targets and KPIs.About the RoleThe ideal candidate will have a proven track record of developing and implementing effective collection strategies, managing large teams, and coaching/training team...

**Role Description** The MS Teams Telephony and AV Support admin team will provide 24x7 Level 1and 2 support across all LSEG voice and video services. This role involves working alongside existing onsite resources to support meeting rooms and event spaces, as well as being the first point of escalation for voice and video issues. **Key Responsibilities** -...

Role Description The MS Teams Telephony and AV Support admin team will provide 24x7 Level 1and 2 support across all LSEG voice and video services. This role involves working alongside existing onsite resources to support meeting rooms and event spaces, as well as being the first point of escalation for voice and video issues. - Key Responsibilities -...

Locations:BengaluruShift Timings: 1:30pm IST to 10:30pm ISTMandatory Skills: nice cxone, OrangeSkill to Evaluate: nice cxone, OrangeExperience:5 to 10 YearsEducation Qualification:BE/B.Tech/MCAJob DescriptionTier 1 Activities·      Tier 1 support will be chartered to execute the following activities and similar activities as capabilities...

Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Voice/Telephony Support to join our team in Bangalore, Karntaka (IN-KA), India (IN). Responsible for - 5-7 yrs...

Job Title: Delivery Lead – CRM SolutionsLocation: BengaluruDepartment: IT / Business ApplicationsExperience: 4-8 yearsType: Full-timeRole Summary:We are looking for a skilled and hands-on Delivery Lead to lead the implementation, enhancement, and day-to-day management of CRM systems. This role demands strong functional and technical knowledge of...

Mergers and Acquisitions Integration SpecialistAbout this roleWe are looking for a highly skilled Mergers and Acquisitions Integration Specialist to join our team. As an integral part of our organization, you will play a key role in ensuring the successful integration of newly acquired businesses.The ideal candidate will have extensive experience in program...