Business Operations Specialist

1 week ago

Hyderabad, India G Pulla Reddy Sweets Full time

We are looking for a highly organized and proactive individual to join our team as an *Business Operations Specialist"

This person will take charge of our quick commerce operations, oversee daily business workflows, and ensure alignment across teams and management. The ideal candidate is detail-oriented, process-driven, and comfortable taking ownership in a dynamic business environment.


**Key Responsibilities:**

**Quick Commerce Operations**

* Monitor and optimize daily order fulfillment, delivery, and inventory processes.

* Coordinate with vendors, warehouses, and logistics teams to ensure timely deliveries.

* Track performance metrics (delivery time, customer satisfaction, returns, etc.).

* Identify operational bottlenecks and propose solutions.

**Day-to-Day Business Operations**

* Ensure all departments (sales, support, inventory, logistics) are aligned and running smoothly.

* Track daily tasks and assist in executing business processes efficiently.

* Act as the first point of contact for operational issues and escalations.

* Maintain dashboards or reports to track performance and productivity.

**Executive & Management Support**

* Assist management with strategic planning, scheduling, and follow-ups.

* Keep track of business goals, team deliverables, and key deadlines.

* Prepare reports, meeting summaries, and business updates for leadership.

* Coordinate internal communications and ensure accountability across teams.


**Preferred Skills & Qualifications:**

* Strong background in operations, logistics, or executive support.

* Excellent organizational and multitasking abilities.

* Proficient in spreadsheets, task/project management tools (e.g., Notion, Asana, Trello).

* Experience in quick commerce, e-commerce, or startup environments is a big plus.

* Strong communication and analytical thinking.

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