Systems Engineer
3 weeks ago
Responsibilities
•Knowledge on Active Directory Services, DHCP & DNS.•Basic administration of LAN infrastructure (switches/firewall/ routers). •Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents.
Technical and Professional Requirements:
•Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. •Candidate should be aware of different tools used for capacity management, availability managements.•Experience in Asset management and various IT reports.•Should be flexible to work in different shift timings and coordinate with different teams across geographies.
Preferred Skills:
TIG-> Standard TIG
Additional Responsibilities:
1.AD server 3 years’ experience Must.
Educational Requirements
BE,ME
Service Line
BPO TIG
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