Visit Health
2 days ago
Role - Associate/ Sr. Associate - Customer Support Location - Noida WFO - 5.5 Days About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Key Responsibilities: Handle incoming calls, emails, and chat support to resolve customer queries promptly.Guide customers through the usage of Visit Health's app and services (OPD plans, health plans, teleconsultation, etc.).Address complaints, provide appropriate solutions, and follow up to ensure resolution.Maintain accurate records of customer interactions and transactions in CRM tools.Collaborate with internal teams (Operations, Sales, Claims, Tech) to resolve customer issues.Educate customers on new offerings, promotions, and features of Visit Health.Meet daily/weekly performance targets on response time, resolution rate, and customer satisfaction.Collect and share customer feedback to improve processes and services. Requirements: Graduate in any discipline (preferred: Healthcare, Business, or related fields).06- 2+ years of experience in Customer Service / Customer Support (healthcare experience is a plus).Excellent communication skills in English and Hindi (both written & verbal).Strong problem-solving skills with empathy and patience.Proficiency in MS Office, CRM tools, and basic digital applications. Ability to multitask, prioritize, and manage time effectively.
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Visit Health
2 days ago
Noida, Uttar Pradesh, India Nexthire Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRole - Associate/ Sr. Associate - Customer SupportLocation- NoidaWFO- 5.5 DaysAbout UsVisit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an...
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Visit Health
1 day ago
Noida, Uttar Pradesh, India Nexthire Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPosition: Assistant Manager - ClaimsLocation: NoidaWorking days: 5.5 daysAbout Visit HealthVisit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an...
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[High Salary] Customer Support Specialist
2 weeks ago
Noida, India Visit Health Full timeJob locations: Noida/Gurgaon About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors,...
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Customer Support Specialist
1 week ago
Noida, India Visit Health Full timeJob locations: Noida/Gurgaon About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors,...
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Customer Support Specialist
2 weeks ago
Noida, India Visit Health Full timeAbout Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of...
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Customer Support Specialist
2 weeks ago
Noida, India Visit Health Full timeJob locations: Noida/Gurgaon About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors,...
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Customer Support Specialist
2 weeks ago
Noida, India Visit Health Full timeJob locations: Noida/Gurgaon About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors,...
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Visit Health
5 days ago
Noida, Uttar Pradesh, India Nexthire Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole: MERN Stack DeveloperExperience: 2+ yearsLocation: Noida (5 days WFO)About Us:Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one...
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Senior Frontend Developer
2 weeks ago
Noida, India Visit Health Full timeAbout Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of...
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Senior Frontend Developer
3 weeks ago
Noida, India Visit Health Full timeAbout Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of...