Site Reliability Engineer

4 months ago

bangalore, India First American India Full time
Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Competencies:

  • Understands and meets stated needs & requirements of the stakeholders, brings contextual nuances in deliverables and work output to truly partner with all concerned stakeholders.
  • Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation.
  • Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others.
  • Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved.
  • Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables.
  • Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.
  • Works with focus to meet the goals / targets given to him / her, seeks constant feedback and Suggests ways of improving conduct of work to make it more efficient
  • Breaks down the problem in to smaller parts to analyze and chooses the best course of action with available information.
  • Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, business analysts and business teams.

  Technical Skills:

  • Minimum 4 - 5 years’ experience with DevOps practices and automation tooling
  • Experience with Amazon Web Services or Microsoft Azure.
  • Experience with infrastructure as code tools such as Terraform or AWS Cloud Formation.
  • Experience with virtual machine platforms and container management systems such as Docker or Vagrant Cloud.
  • Experience with Bash, Python, or PowerShell scripting is a must.
  • Experience with various computer platforms and application environments including Linux and Windows.
  • Expert in design and development of automation tools and scripting languages.
  • Configuration management experience with Chef, Puppet or similar systems.
  • Working knowledge of complex web hosting configuration components, including firewalls, load balancers, hosted VMs, web servers, application servers and database servers.
  • A deep understanding of networking including experience with IP networking, and a familiarity with the functionality, operating, and failure modes of networks.
  • Experience with continuous integration products (CI/CD) such as Bamboo / Jenkins / TeamCity / VSTS.
  • Experience with distributed databases such as MongoDB or Redis Cache.
  • Constantly updating personal technical and business knowledge and skills and mentoring others to increase the knowledge and skills of the team
  • Must be highly collaborative and be able to work in a team environment, with technical and business people.
  • Solid project management and organizational skills.
  • Strong communication and interpersonal skills.
  • Provides excellent customer service to customer base and mentors junior team members.
  • Must be able to multi-task and work well with changing priorities in a fast paced, 24x7 environment
  • Experience with public cloud migrations/transformations
  • Experience with application programming languages like Java, NodeJS, or C# is a plus.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out

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