Salesforce Support Specialist

3 weeks ago


Vadodara, India Qualifacts Full time

FOR INTERVIEW APPLY ON THIS LINK:DescriptionDuties and Responsibilities- Assist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.- Participate in the internal customer/user request intake process, document stakeholder requirements, and design and deliver solutions in partnership with Enterprise Technology leadership.- Contribute to the systems documentation and technical maps.- Assist with QA (Quality Assurance) activities, and where appropriate, UAT (User Acceptance Testing) activities, for the deployment of new functionality.- Handle user support tickets related to the platform.- Assist with new user and ongoing user training.- Participates in Scrum ceremonies.Experience Required- Experience with Sales Cloud, Service Cloud and Experience Cloud (Community).- Familiar with Salesforce Flows and APEX code.- Ability to use Microsoft Excel to assess, manipulate, and analyze data.- Ability to troubleshoot and perform Root Cause Analysis on application issues.- Proven ability to think critically, analyze data, make tough decisions, and solve complex problems.- Ability to effectively cope with change and ambiguity to find ways to advance work and projects.- Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding; ability to communicate with all levels of the organization.- Exceptionally organized, adept at time management and prioritization.- Ability to manage multiple concurrent projects and drive projects to completion with minimal guidance.- One year of experience preferred with sales cloud.



  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK:https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023Job DescriptionDuties and ResponsibilitiesAssist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.Participate in the...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK:https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023Job DescriptionDuties and ResponsibilitiesAssist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.Participate in the...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK:https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023Job DescriptionDuties and ResponsibilitiesAssist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.Participate in the...


  • vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK:https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023Job DescriptionDuties and ResponsibilitiesAssist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.Participate in the...


  • vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK:https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023Job DescriptionDuties and Responsibilities- Assist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.- Participate in the...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK: DescriptionDuties and ResponsibilitiesAssist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.Participate in the internal customer/user request intake process, document stakeholder requirements, and design and deliver solutions in...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK: Job Description Duties and Responsibilities Assist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Participate in the internal customer/user request intake process, document stakeholder requirements, and design and deliver solutions in...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK: Job Description Duties and Responsibilities Assist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Participate in the internal customer/user request intake process, document stakeholder requirements, and design and deliver solutions in...


  • Vadodara, India Qualifacts Full time

    FOR INTERVIEW APPLY ON THIS LINK: https://qualifacts.wd5.myworkdayjobs.com/Qualifacts_External_Careers/job/Vadodara/Salesforce-Support-Specialist_R-102023 Job Description Duties and Responsibilities - Assist with user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. - Participate...

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