Network operations center engineer

4 weeks ago

Trivandrum, India KniTT Full time

Open Stack NOC & SOC EngineerThis role is ideal for candidates passionate about cloud computing, networking, Linux systems, and Dev Ops automation who want to build their career in cloud infrastructure operations.24×7 team member responsible for monitoring, managing, maintaining, supporting enterprise workloads and mission-critical applications to ensure the availability.Detecting, analyzing, and responding to security threats and anomalies.Key Responsibilities- Monitor Open Stack infrastructure components (Nova, Neutron, Cinder, Keystone, Glance, Horizon, etc.) and underlying hypervisors (KVM / ESXi).- Perform proactive health checks on compute, storage, and network nodes using monitoring tools (Prometheus, Grafana, Zabbix, etc.).- Respond to alerts and incidents related to compute, network, or storage availability following the Play books.- Perform basic troubleshooting on Linux servers, virtual machines, and Open Stack services.- Monitor and analyze security events, alerts, and logs across Open Stack infrastructure (Nova, Neutron, Keystone, etc.) and supporting Linux systems.- Escalate complex issues to L2/L3 engineers following standard incident-management procedures.- Document incidents, root cause, and operational runbooks accurately.- Participate in regular learning and improvement sessions on Open Stack, networking, and automation.- Operate SIEM tools (like Wazuh, ELK, Splunk, Graylog, or Sentinel) to identify suspicious or anomalous behavior.- Perform first-level incident triage, classification, and escalation following SOC runbooks.- Contribute to the development of security automation scripts (Python / Bash / Ansible).- Collaborate with Cloud Infrastructure teams for coordinated incident response.- Document alerts, incidents, and root-cause analyses in ticketing and knowledge-base systems.Required Skills- Strong understanding of Linux (Ubuntu/Cent OS) administration and CLI.- Basic knowledge of networking fundamentals (IP addressing, routing, VLANs, DNS, DHCP, firewall basics).- Familiarity with virtualization concepts (hypervisor, VM, image, snapshot).- Awareness of Open Stack architecture and major components.- Good understanding of cloud concepts – Iaa S, Paa S, private vs public cloud.- Eagerness to learn automation tools (Ansible, Bash, Python scripting).- Ability to work in 24×7 rotational shifts (monitoring environment).- Strong analytical thinking and documentation skills.Educational Qualification- B. Tech / B. E. / B. Sc. in Computer Science, IT, Electronics, or related field.- Linux, Open Stack, or Cloud certifications (RHCSA, COA, CCNA, AWS Cloud Practitioner) are a plus.

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