Regional Commercial officer-AP,Bihar,Shamshabad,Hyderabad,Warrangal,ROM,Mumbai,Kerala,Gujrat,Gwalior

Responsibilities

Business Responsibility Areas

Customer Service

Review of Order Cycle Time (OCT) for delivery of material to Customers (Dealers, Project Sites etc.) based on orders received at Warehouse and as per defined benchmark Review with customers and sales team on regular basis for identification and resolution on material service related issues Support to other businesses like Home Improvement in terms of material storage and delivery Warehouse Management Monitor and improve the productivity of CFA Manpower deployed at Warehouse Conduct stock verification as per defined frequency and take measures to control stock variances Maintain documents and legal agreements related to Warehouse operations Implement and ensure usage of Transport Management System to improve customer service parameters, timely Review and rationalization of route plans Warehouse and Office Infrastructure Assess infrastructure requirements at the warehouse and sales offices and accordingly propose the capex projects Execution of Capex Projects as per project implementation schedule Percentage of Order Cycle Time (OCT) Freight Cost Per Ton Execution of Capex Projects within timelines Stock variance within the defined limits Vendor bill settlement within defined timelines Statutory and Safety Compliances CFA manpower productivity

Overheads

Assist and provide inputs to Regional Commercial team on the proposals for annual overheads budget Monitor and ensure freight cost per ton (CPT) and other overheads are within the budgeted limits

Vendor Payments

Process the vendor payments as per the defined payment terms Monitor and ensure no pending payments, open goods receipts and open advances at each vendor level Coordinate with Vendors for outstanding closure and quarterly balance confirmation within the defined timelines

Statutory Compliances and Audits

Track and ensure timely renewal of statutory licenses applicable for warehouse and office operations Updation of compliances in statutory portal (GRC) as per the due dates Initiate corrective and preventive actions for identified statutory non-compliances Participate and support with relevant documents during audits like ISO, 5S,Internal Audit

Safety

Monitor safety parameters and conduct safety audits as per schedule to provide safe working environment at warehouses and office premises

Reports

Prepare and circulate monthly reports on various parameters in a timely manner

Key Interactions

Internal Retail, Projects, Services, Home Improvement, SSC, Legal, IT, Central Functions and

Marketing

External Vendors, Landlords, Transporters and Statutory bodies

Role Requirements / Specifications

Qualifications

Essential

Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) Minimum 50% marks throughout education without any backlogs Graduation must be through a full time course

Applicants with MBA and Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered

Previous Experience Desired

1-2 years’ experience in Commercial and Warehouse Management

Functional Competencies

Statutory Laws Warehouse operations

Behavioral Competencies

Verbal and Written Communication Skills Negotiation skills Planning and result orientation

Additional Requirements

Applicant should be mobile pan India as the said role is transferrable Role involves travelling to various warehouses Proficiency with MS – Office, in-particular MS – Excel is mandatory. Age to be less than 26

Key Skills :

Customer Service

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