Program Manager I, Holiday and Contingency Planning

21 hours ago

Hyderabad, India WorkAsPro Full time

Job Description
Program Manager I, Holiday and Contingency Planning (HCP)
Location:
Hyderabad, Telangana, India

Company:
Amazon (ASSPL)

Job Type:
Full-time

Role Overview
You will be part of the Network Operation Center (NOC) team, focusing on managing holiday and contingency planning to ensure smooth transportation execution and minimal customer impact during disruptions. The role demands strong program management skills, data-driven decision making, and collaboration with multiple stakeholders to maintain Amazon's high standards for customer delivery.

Key Responsibilities

  • Customer-Centric Planning: Understand stakeholder needs and translate them into project plans; drive consensus and process improvements.
  • Operational Escalation Management: Handle ground escalations quickly to minimize disruption and communicate with stakeholders effectively.
  • Configuration Deployment: Ensure timely and error-free deployment of holiday and contingency configurations.
  • Project Management: Define milestones, manage multiple priorities, and drive projects challenging existing processes.
  • Stakeholder Collaboration: Organize meetings, share updates, and recommend mitigation strategies during disruptions.
  • Data-Driven Analysis: Use data to support decisions and improve network performance.

Basic Qualifications

  • 2+ years of program or project management experience
  • 1.5+ years in Program/Operations management
  • Strong quantitative decision-making ability and experience driving business/operations metrics
  • Exceptional written and verbal communication skills
  • Ability to manage competing priorities with minimal supervision
  • Strong analytical and problem-solving skills
  • Leadership qualities with bias towards action and ownership
  • Experience in collaborative management environments

Preferred Qualifications

  • Knowledge of Lean principles and DMAIC methodology
  • Experience with MS Access and SQL
  • Experience gathering and documenting clear business requirements
  • 2-3 years of experience in operations, program management, consulting, or process improvement within e-commerce, FMCG, retail, or manufacturing
  • MBA or strong academic track record
  • Proven project management skills from initiation to completion
  • Strong analytical skills to derive actionable insights from data
  • Excellent presentation and communication skills for senior leadership
  • Technical aptitude for web-based tools and proficiency in Excel/MS Office

About The Team
The NOC-HCP team manages configuration changes during holiday and contingency events to protect customer experience and reduce operational impact by collaborating with various stakeholders to implement rapid recovery measures.

Tagged As

  • Clinical
  • Research
  • Biotech
  • Healthtech
  • Oncology
  • Information Technology
  • Big Data Analytics
  • AdTech
  • Digital Media
  • Software
  • Generative AI
  • Social Impact
  • HR Tech
  • Enterprise Web
  • Edtech

  • Program Manager I, Holiday and Contingency Planning

    2 weeks ago

    Hyderabad, Telangana, India WorkAsPro Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job DescriptionProgram Manager I, Holiday and Contingency Planning (HCP)Location:Hyderabad, Telangana, IndiaCompany:Amazon (ASSPL)Job Type:Full-timeRole OverviewYou will be part of the Network Operation Center (NOC) team, focusing on managing holiday and contingency planning to ensure smooth transportation execution and minimal customer impact during...

  • Contingent Workforce Program Coordinator

    2 weeks ago

    Hyderabad, India Teradata Full time

    The Contingent Workforce Program Coordinator will work within a team of program coordinators covering the Contingent Workforce needs of all business units of a global company. The open position will focus on supporting needs of the EMEA region. **RESPONSIBILITIES INCLUDE**: Runs standard reports from those systems to support key business processes including...

  • Contingent Workforce Manager

    1 week ago

    Hyderabad, Telangana, India beBeeWorkforce Full time ₹ 15,44,000 - ₹ 20,20,000

    Job OverviewWe are seeking a seasoned professional to oversee the daily operations of our contingent workforce program. This includes managing the full contractor lifecycle from request intake to offboarding, ensuring a seamless and compliant process.Key ResponsibilitiesOversee the full contractor lifecycleServe as primary advisor on contingent workforce...

  • ▷ [Urgent] WFM Program Manager I, SEPO

    3 days ago

    Hyderabad, India Amazon Full time

    At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who...

  • Strategic Contingent Labor Leader

    1 week ago

    Hyderabad, Telangana, India beBeeContingentWorkforceManager Full time ₹ 2,38,78,000 - ₹ 2,94,47,000

    Senior Manager, Global Workforce SolutionsThe McDonald's Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for the compliance of related policies as well as our end-to-end vendor management system. We are customer-obsessed, single point of contact for any contingent workforce need. Our vision is to be...

  • Clinical Scientific Expert

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time

    **Summary**: - Contributes, with appropriate oversight, to all relevant aspects of global clinical trial(s) activities to deliver study outcomes within schedule, budget, quality/compliance and performance standards. May lead specific aspects of global clinical trial(s). Core member of the Clinical Trial Team. -Applicable to Clinical Scientific Expert IThe...

  • Global Labor Program Lead

    1 week ago

    Hyderabad, Telangana, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job OpportunityAbout this role: One of the world's largest employers, we have locations in more than 100 countries. Our global offices serve as dynamic innovation and operations hubs, designed to expand our talent base and in-house expertise.The Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for...

  • Overseas Holiday Advisor

    2 weeks ago

    Manikonda, Hyderabad, Telangana, India Westin Travels and Forex Full time

    Job description - Develop and implement plans for travel, identifying cost savings opportunities, and developing strategies for office consolidation, document management, and purchasing - Monitor and report on travel expenditure - Provide recommendations for improving travel policies/considerations - Develop and motivate employees to travel, reducing...

  • Large Scale Program Management Specialist

    6 days ago

    Hyderabad, Telangana, India beBeeProgram Full time ₹ 40,00,000 - ₹ 50,00,000

    Program Manager - Strategy and ExecutionWe are seeking a seasoned Program Manager to spearhead large-scale initiatives, leveraging their expertise in strategy development, stakeholder management, and performance metrics. This role demands exceptional analytical skills, the ability to influence without authority, and drive programs to successful outcomes.The...

  • Technical Program Manager

    4 weeks ago

    Hyderabad, Telangana, India JP Morgan Chase Full time

    : Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Consumer and community - Data Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the...