Operations Support Analyst

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. As a key member of the USIS Operations delivery team you will facilitate key customer adoption of our offline products and solutions. In this role you will translate business requirements, configure, test, and deploy them within our proprietary cloud-based systems. You will have the opportunity to work closely with professional services, technical support, and product management teams. You will play a key part in the Fulfillment organization's evolution, joining a team dedicated to understanding current processes and then applying technology and automation to reimagine our workflow. This transformation will shift our focus from operational systems to analyzing outcomes and proactively identifying anomalies. What you’ll do Responsible for executing against standard customer requirements to implement the most efficient solution. Follow standard operating procedures for most efficient data processing. Extract and refine data using a variety of proprietary tools. Troubleshooting and participating in problem management to resolve client-impacting issues will be ongoing. Collaborate with multiple groups within the organization to ensure project success including other fulfillment analysts, project managers and sales. Ensure on time high quality deliverables by adhering to internal quality procedures and standards by participating in quality assurance related tasks. What experience you need Bachelor’s degree in Computer Science, Mathematics, statistics, or equivalent work experience. 1+ years prior experience coding and shell scripting experience English Proficiency (C1) What could set you apart Experience working with data dictionaries, layouts, data formats, and data encoding (ASCII, UTF, UNICODE, EBCDIC). In addition, experience with Linux and/or other programming languages is desired. Prior experience with the creation of complex datasets and their QA, general knowledge of Software Development Life Cycle and/or Agile practices, or previous Data Quality experience. We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference Who is Equifax?  At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​  We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.  Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.