Servicenow Lead

4 weeks ago

Chennai, India HTC Global Services Full time
Qualifications:

1. Education and Experience:

- Bachelor's degree in Computer Science, Information Technology, or a related field.- Proven experience as a ServiceNow Architect with a focus on medium to large-scale implementations.

1. ServiceNow Certifications:

- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.- Additional certifications in Integration Hub, App Engine, or related areas are highly desirable.

- Technical Skills:- Deep understanding of ServiceNow modules, features, and capabilities.- Proficient in scripting languages such as JavaScript and GlideScript.

1. Integration Experience:

- Proven experience in integrating ServiceNow with other SAAS products.- Familiarity with integration methods including REST, hub and spoke model, and packaged solutions.

Skills required

- Should have at least 8 years of experience with at least 3 years of experience as ServiceNow Lead Developer

- Should have handled at least two ServiceNow implementations (including core modules, such as Incident, Service Requst, and Change Management) successfully and preferably Asset Management, CMDB and Discovery

- Should be an expert in Service Catalog development and customizing workflows, business rules and dashboards

- Should have the experience of configuring domain separation and mid servers

- Should be well versed in integrating ServiceNow with AD, SSO and other enterprise applications - using REST APIs as well as hub & spoke.

- Should have the experience of interacting with customers, understanding requirements, presenting solution design, working out the development estimates and getting customer sign-offs.

- Should be capable of leading a team and ensure that the team delivers on time and conduct technical reviews of the team's work

- Should be capale of providing guidance and coaching to team members

- Should be willing to work as independent contributor for high-priority, high-critical work

- Should be a quick thinker and a problem solver: should be able to provide solutions to complex business problems.

- Should be a very good communicator with very good documentation skills.

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