Quality Assurance Manager
3 weeks ago
Manage Quality-APQR Team in GSS (Global Shared Services)
.Drive team toward high quality services for the operational activities for APQR (Annual Product Quality Report), ascertain trends, analyze report and trends, guide team to review reports, draft and finalize reports based on the laid procedure and compliance
.Assign work to associates and facilitate clearance of issues by end of the day as per priority
.Serves as first level of escalation. Determines if further escalation is required and facilitates appropriate action
.Establish KPIs for the Quality team and utilize KPIs to improve process efficiency and effectiveness
.Ensure the established KPIs are tracked and reported out to the leadership and stakeholders
.Collaborate with Assistant Director QA to drive process efficiencies and people engagemen
tCollaborate with Assistant Director QA to ensure the compliance with the established KPI
sEstablish, build and maintain the effective partnership with employees and stakeholder
sGeneral people management including attendance, attrition and performance managemen
tLook at improvement for opportunities and generate ideas for process simplification
.Demonstrate excellent communication to collaborate with internal and external resources/teams Stakeholders
.Manage team attrition as per the goal
s
Desired Skill S
etTake responsibility & initiative to act and think independent
lyCo-ordinate with resources at their group and track the workloa
d.Be proactive in completion & meeting the deliverabl
esFollow Curia Quality policies and procedure
s.Experience in guiding individuals to balance workload and work effectively as a tea
m.Excellent Communicati
onProficient in technical writi
ngAbility to analyze data and see a trend/patte
rnAbility to write reports, business correspondence, and procedure manual
s.
Qualification & Experie
nce
Bachelor/ Master degree in pharmaceutical sciences, Chemistry, Microbiology, Chemical Engineering or related fi
eld.10 to 15 years of experience in the pharmaceutical industry (commercial manufacturing facilities within API and DP), with at least 5 of those years being experienced in Quality Assurance and at least 2 of Shared Services (dedicated unit for the execution of specific operational tasks for the multiple business units within the organizati
on).
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