Costing Engineer

7 days ago

Chennai, India Siechem Wires and Cables Manufacturing Full time

About Us

Siechem is a leading manufacturer of high-quality wires and cables, providing reliable solutions to a wide range of industries. We pride ourselves on innovation, durability, and exceptional customer service. Join our team to contribute to a safer and more connected future.

Job Summary

We are looking for a skilled and customer-oriented Technical Support Specialist to address client inquiries related to our wires and cables products. The ideal candidate should possess a strong technical background, exceptional communication skills, advanced proficiency in Excel, and a genuine enthusiasm for problem-solving.

Responsibilities

  • Provide technical support and guidance to clients regarding wires and cables products, installation, and applications.
  • Troubleshoot and resolve technical issues related to product performance, compatibility, or installation.
  • Assist sales and engineering teams with product specifications and technical requirements.
  • Maintain detailed records of customer interactions, solutions provided, and feedback for continuous improvement.
  • Offer technical training and resources to clients and internal teams as required.
  • Collaborate with the quality assurance team to identify and address product concerns.
  • Stay updated on the latest advancements in wires and cables technology to ensure accurate and up-to-date support.

Qualifications

  • 0–2 years of experience in technical support or customer service, preferably in the wires and cables or electrical industry.
  • Bachelor's degree in Electrical Engineering, Electronics, E&I, Mechanical, or a related field (or equivalent experience).
  • Strong understanding of wires and cables products, industry standards, and applications.
  • Exceptional verbal and written communication skills.
  • Immediate joiners preferred.

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