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Business Analyst

2 months ago

Bangalore City, India Vervent Full time
Summary:The Business Analyst performs advanced professional duties related to the review, assessment and development of business systems and processes as well as new client requirements.The role requires a demonstrated knowledge of complex client reporting as well as expertise with standard reconciliation and reporting roles.This includes reviewing existing processes to develop strong procedures while maximizing review efficiencies and internal controls through process re-engineering.The Business Analyst II will assist with the development of seamless solutions for unique requirements of new clients, delivered and implemented on time and within scope.This role will ensure that all activity, reconciliation, reporting, and analysis is carried out in an effective, timely and accurate manner and will look for continued process improvement and innovation.Responsibilities:
- Deliver analytics using Power BI and EDW tools and communicate results and trends to internal and external stakeholders, including meeting with other business segments to help identify and define reporting needs.
- Provide support on complex internal and external ad hoc data requests, including working with stakeholders to identify and produce the desired output.
- Provide subject matter expertise on a variety of team functions including, not limited to,: invoicing, training of analysts, reviewing deliverables, and creating new KPI metrics.
- Build strong working relationships with clients, stakeholders, vendors, and team members through effective communication throughout client life cycle.
- Participate in new client communications, presentations, and outputs.
- Plan, organize and conduct business process reengineering/improvement projects and/or management reviews thorough gap analysis and develop multiple solutions for identified gaps.
- Refine tools, techniques, and standardization to ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.Requirements/Qualifications:
- Bachelor’s in business management, Finance, Computer Science, or related field and/or 5-6 years of experience in financial services or related field, or combination of relevant experience and education.
- Demonstrated knowledge of complex client reporting as well as expertise with standard reconciliation and reporting roles.
- Ability to communicate effectively with various audiences including clients, team members, and vendors, through written and verbal means.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Must demonstrate strong analytical skills and ability to translate data into action.
- Strong working knowledge of computer software including multi-asset class servicing software required.Soft Skills:
- Excellent verbal and written communication skills.
- Ability to operate well under pressure.
- Flexibility to adapt to changing environments.
- Sound decision-making ability.Company Overview:As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors.Lines of Business:
- Primary Servicing – Loan, Credit Card & Lease
- Capital Markets Services – Backup Servicing, Verifications,
- Collateral Management, Structured Settlements, etc.
- Credit Card Programs – within the Vervent Card Division we offer a) Captive Credit Card Programs (secured and unsecured) b) Managed Card Services Global Service Operations supports all divisions to facilitate servicing and card program management Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks Vervent services ~$150 billion in assets as a primary and backup servicer. It also manages ~1 million consumer credit cards.Locations: San Diego, Baja, Portland, Sioux Falls, Philippines, India