International Chat process Consultants

3 days ago

Hyderabad, India HGS Full time

Position Summary We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a good understanding of Credit card operations, and the ability to handle multiple conversations simultaneously. You will be responsible for delivering prompt, accurate, and high-quality responses while ensuring customer satisfaction and maintaining compliance with policies. Job Description: Designation : Process Consultant Qualification : Graduate Age Limit : Less than 30 Years Minimum 2 years of international customer service experience supporting chat (Financial domain). Excellent communication skills. Night shift and rotational weekly off Typing speed of at least 50 WPM with 90% accuracy Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to Toggle Between Screens/Tools 5 days working and 2 days off. Work Location : DLF Cyber city, Gachibowli, Hyderabad 2-way cab facility will be provided. Roles & Responsibilities: Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.) Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer. Enhance our customers’ experience by identifying opportunities to offer products based on Cardmembers’ needs. Meet and exceed quality goals, compliance regulations and productivity targets. Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms. Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.

  • International Chat process Consultants

    6 days ago

    Hyderabad, India HGS Full time

    Position SummaryWe are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat process Consultants

    4 days ago

    hyderabad, India HGS Full time

    Position Summary We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat Process Consultants

    6 days ago

    Hyderabad, India HGS Full time

    Position Summary We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat process Consultants

    4 days ago

    Hyderabad, India HGS Full time

    Position Summary We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat process Consultants

    4 days ago

    Hyderabad, India HGS Full time

    Position SummaryWe are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat process Consultants

    5 days ago

    Hyderabad, Telangana, India, Telangana HGS Full time

    Position SummaryWe are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. The role involves assisting customers with queries related to credit card applications, usage, billing, payments, disputes, and rewards—exclusively through live chat platforms. The ideal candidate should have strong written communication skills, a...

  • International Chat Process

    4 weeks ago

    Hyderabad, India Stryde Consulting Services Full time

    Job Description Job Description Qualification : Any Grad & UG Excellent Communication in English. 1 Year (Complete 12 months) of Experience is required in International Chat Process ( Duel chat or triple chat). Candidates must comfortable working in any night Shifts Package: 12 -17 Months experience CTC 3.8LPA 18-23 MONTHS experience CTC 4.1LPA 24 MONTHS...

  • International Chat Process

    7 days ago

    Hyderabad, India Tech Mahindra Full time

    Tech Mahindra is Hiring for International Chat Process. Location: - Hitech City, Hyderabad, Telangana **Skills**: - Typing Speed Should be 30 Plus. - Should have minimum 12 months of experience in International Chat (Sales Chat). Qualification: - Minimum Intermediate **Salary**: 12 -17th months of Experience - 3.85 LPA ( Training 25k & On Floor...

  • International Chat Process

    1 week ago

    Hyderabad, Telangana, India 3G HR SERVICES Full time ₹ 10,00,000 - ₹ 80,00,000 per year

    Greetings from 3G HR ServicesWe're Hiring for "International Chat Process"Qualification : Any Graduate Experience : 1.0 Year (In International Chat Process)Salary : Up to 4.0LPALocation : Hitech city , hyderabad 5Days Working , night shiftsSkills :Good Typing SpeedGood CommsJob Types: Full-time, PermanentPay: ₹350, ₹400,000.00 per yearWork Location: In...

  • International Chat/voice Process

    2 weeks ago

    Hyderabad, India VY Tech Solutions Private Limited Full time

    We have multiple BPO openings as below for International/Domestic processes. International -Comcast - chat International ETS - Voice Process-International - Customer support Domestic Envision - Voice process - Health care International Sky German - Customer support - Chat Process **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...