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Industrial Application Engineer

2 months ago

jaipur, India National Engineering Industries Ltd. (NBC Bearings) Full time
Qualification - B.E. Mechanical with 3-4 + years’ experience
Preferably from Bearing Industry
Key Responsibilities:
Provide product or knowledge-based services and technical support to customers and sales team members
Conduct point of application studies for top MRO customers
Perform failure diagnosis in case of failure of critical application bearings
Address and resolve all technical customer complaints
Review customer specifications and transfer customer requirements, industry trends, and application knowledge into innovative, high value platform integrated products and solutions.
Monitor competitor activities in respect of products and technical development and define activity plan accordingly
Monitor customer approval tests conducted on prototypes/initial samples at customer’s Premises/installations
Obtain customer’s product approvals in line with application proposals, product drawings, sample submitted and completed sample tests
Manage the portfolio of customer/technology-related product development program for optimal profit
Represent the voice of customer during Design FMEA & Process FMEA
Maintain close relationship with customer’s R&D function.
Conduct training programs in basic bearing technology and related application areas
Drive and influence customer technical choices based on value analysis/value engineering and total cost of ownership over the life of the application
Key skills required for this position
Strong understanding of customer relationship management and value creation.
Good communication, presentation and time management skills
Customer focused, self-reliant, with strong personal drive and commitment
Knowledge of bearing products and their application
Good know-how of systems, sub-systems and their interface with bearing
Use of quality control tools
Knowledge of materials, heat treatments and other technical requirements of products.
Good knowledge of manufacturing processes and automotive product portfolio.