Desktop Support Engineer

3 weeks ago


Kolkata, India People Prime Worldwide Full time

About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.About Client:Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.Job Title: Desktop Support EngineerLocation: Kolkata, West Bengal, IndiaExperience: 1-3 yearsJob Type : Contract to hire.Notice Period: ImmediateKey Responsibilities:-- Branch Visits of assigned branches in the base location and nearby cities- Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches- Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction.- Collaborate with other IT teams to resolve complex technical issues.- Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).- Maintain the regional standby stock and deployment of desktops and laptops.- Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.- Periodic business user connect & tracking of actionable.Qualifications:- Bachelors degree in engineering and related field.Seniority Level- Mid-Senior levelIndustry- IT Services and IT ConsultingEmployment Type- ContractJob Functions- Business Development- Consulting



  • Kolkata, West Bengal, India Glocal Healthcare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionEstablished in 2010, Glocal Healthcare aims to redefine healthcare by using technology to improve access, make it affordable, and ensure continuous improvement through data-driven interventions. Glocal operates ten hospitals across Uttar Pradesh, Bihar, West Bengal, and Odisha. Additionally, Glocal has launched over 130 Digital...


  • kolkata, India beBeeDesktop Full time

    High-Level Desktop Support SpecialistAt our organization, we're looking for a highly skilled and experienced desktop support specialist to join our team. The ideal candidate will have a strong background in Windows desktop engineering and be able to troubleshoot complex issues efficiently.Responsibilities:


  • Kolkata, West Bengal, India Krishna Enterprise's Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear...


  • Kolkata, India People Prime Worldwide Full time

    About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...


  • Kolkata, India People Prime Worldwide Full time

    About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...


  • Kolkata, India People Prime Worldwide Full time

    About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...


  • Kolkata, India People Prime Worldwide Full time

    About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society....


  • Kolkata, India People Prime Worldwide Full time

    About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society....


  • Kolkata, West Bengal, India Lexmark Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...


  • Kolkata, West Bengal, India Artech Full time ₹ 75,000 - ₹ 1,50,000 per year

    Hello,Greetings of the DayJob Title: Application Tech Support PractitionerLocation: KolkataExperience: 0Education: 15 years full-time education requiredSummary:Provide technical support for Microsoft Windows Desktop Management, troubleshoot client issues, and ensure smooth system operations. Collaborate with teams to enhance service quality and client...