D2C.UN>Sales.D2C>Beat Trainer

Key Deliverables Training Calendar Creation : • Create Beat Plan basis training need identification. • Training Delivery and Governance : • Train OR team on Product selling and customer experience management. • Ensure implementation of training guidelines at stores. • Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales. Operations: • Monitor, review and drive performance of CRO • Drive training and certification targets for new and existing store staff • Identify gaps & create solutions to improve the induction & output of store staff Skills Required • Soft skills • CS process training • Device familiarity & selling skills training • Mobile Technology landscape Educational Qualifications • Must have: Post-graduation, MBA or equivalent Business Management Diploma Work Experience • Must have: 3-5 years of training experience