Cisco Network Engineer
3 months ago
Job Discription for Cisco-SDN-Network-Administration
Mandatory skill:
Routing Switching Nexus 7k and 9k MPLSF5 Big IP LTM Cisco SDWAN Cisco Viptela Cisco ACI Cisco ISE Cisco DNA Center Pulse Secure VPN Checkpoints wireless controller and access points
10 years of senior level networking operational experience providing daytoday operational monitoring and technical support for the network infrastructureShould have exposure in Routing and switching should possess good knowledge in cisco productsCisco 29xx C37xx C39xx C3900 series routers and switchesInstallation configuration and setup skills of cisco routers and switches for LANWAN connectivityInstallation configuration and setup skills of F5 Big IP LTM load balancers for secure Internet connectivity to web applicationsHands on experience in cisco catalyst and Nexus 7k and 9k switches and experience to work on Cisco ACI SDNHands on experience in Cisco SDWAN TechnologiesHand on experience in SDWAN Technologies Cisco Viptela SilverPeaakHands on experience in Pulse Secure VPN devicesHands on experience in checkpoint firewallHands on experience to work on Cisco ISEDeep understanding of wireless controller and access pointsGood Knowledge of security conceptsGood working and overall technical knowledge of technical infrastructure including but not limited to Data center operations LANWAN etc
Desired Characteristics
Plan and execute in depth technical activity influencing the direction of activities plans and providing technical insight and guidance to othersInvestigate and help resolve issues on customers network and IT estates using agreed troubleshooting methodologiesManage support cases to enable fast resolution that exceeds our customers expectationsEnsuring accurate recording of all cases using the Companys ticket management tool and closing within agreed timeframesUsing the central document repository to ensure knowledge sharing across the team and enable best practiceSupporting and taking ownership of adhoc projects to develop the capabilities of the Ideal Service CentreSupporting wider team with knowledge share via knowledge base communications emails howto guides etc and contribution at team meetings Ticket SLAs and KPIs are achievedEscalation procedures policies and working practices are adhered to customer defined standardAll records relating to Service Requests Incidents Problems and Knowledge Management are completed accurately and within agreed timeframeProjects are delivered in line with project quality standardsProven experience in incident management service request management and problem solvingExperience of using ticketing systems and use of monitoring and management toolsAbility to communicate effectively and build relationships to understand client requirementsAccurate recording of informationA selfmotivated attitudeAbility to deliver against deadlines and agreed targetsParticipation in the oncall rotaFull clean driving license and ITIL qualification desirable
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