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Manager - Data Analyst

4 weeks ago

Kolkata, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager-Data Analytics Responsibilities• Need to have awareness relating to aviation market trends and activities in the region and world wide• Creating dashboards looking at various aviation specific KPIs in PowerPoint• Conducting actual vs forecast to under the gap and ways to mitigate the same• Respond to customer inquiries and problem escalations• Maintain a thorough understanding of client process and policies• Provide excellent customer service to our customers• Responsible to demonstrate capacity for critical thinking and analysis.• Responsible to showcase strong work ethics, with the ability to work well both independently and within the context of a larger team-oriented environment• Candidate should be comfortable with 5 days working and should be flexible w.r.t timings.• Excellent verbal and written communication skill• Proficient in Excel and Advanced Excel, R and Python• Ability to interact with customer independently• Facilitation skills/ excellent communication and presentation skills – Ability to interact with all levels of management, strong presentation skills with clear and concise communication• Should be able to work independently and capable to lead projects Qualifications we seek in youMinimum qualifications• Rich experience as an analyst• MBA (marketing) / master’s in economics, Degree in Aviation Management or B.Tech/BE/M.Tech (Aeronautical Engineering) preferred Preferred skillset• Detailed knowledge on Microsoft Excel, R, Python & Microsoft Power Point• Hands on experience on Advanced Excels & VBA applications• Experience in basic Secondary Research