Back Office Staff

4 weeks ago


Delhi, India Relata Full time
Position: Back Office Staff / CRM Executive (Freshers Welcome)

About the Role:

We are looking for enthusiastic and detail-oriented individuals to join our team as Back Office Staff / CRM Executives. This role is ideal for freshers who want to start their career in a professional corporate environment. You will play a vital role in managing backend operations, supporting internal teams, and ensuring a smooth customer experience.

Key Responsibilities:

- Maintain and update customer and client databases accurately.- Handle customer inquiries via email, phone, or chat, and ensure timely follow-ups.- Collaborate with sales, marketing, and operations teams to streamline workflows.- Prepare reports and maintain accurate documentation of transactions and interactions.- Monitor customer accounts and address issues to improve satisfaction levels.- Suggest and implement improvements for backend processes.

Qualifications:

- Freshers with strong organizational and time-management skills are encouraged to apply.- Proficiency in MS Office (Excel, Word, PowerPoint).- Basic knowledge of CRM tools is a plus.- Excellent verbal and written communication skills.- Positive attitude and a willingness to learn and grow in the role.

What We Offer:

- Exposure to lean startup & learning opportunities.- A supportive and collaborative work environment.- Opportunities for career growth and skill enhancement.

Job Details:

- Location: Pune- Compensation: As per industry standards- Employment Type: Full-Time

How to Apply:

If you’re ready to kickstart your career with us, apply now

Have a basic understanding of SignalHire, Zapier and other CRM & Automation tools.
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