L3 Java Technical Support Engineer

1 month ago

bangalore, India Squareroot Consulting Pvt Ltd Full time

We are looking for a seasoned and highly proficient Senior Java L3 Technical Support Engineer to lead our technical support efforts for Java-based applications. As a Senior Java L3 Technical Support Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of our production environments, while providing advanced technical assistance and guidance to our customers and internal teams.

Role : Java L3 Tech Support Engineer

Experience: 8+ Yrs

Location: Bangalore (Work from Office)

Key Responsibilities:

1. Lead the resolution of complex technical issues related to Java-based applications running in production environments. Utilize your extensive expertise in Java, Spring, Spring Boot, microservices architecture, Docker Hub or Kubernetes orchestration, and RDBMS to diagnose and resolve issues efficiently.

2. Leverage your strong programming skills in Java to review code, identify performance bottlenecks, and optimize application performance. Provide guidance and mentorship to junior support engineers and development teams on best practices for writing high-quality code.

3. Take ownership of the stability and reliability of production environments, ensuring seamless operation and minimal downtime. Monitor system health, analyze performance metrics, and proactively identify areas for improvement or optimization.

4. Handle escalated tickets and incidents on a daily basis, adhering to SLAs and ensuring timely resolution of issues. Collaborate with cross-functional teams, including development, operations, and quality assurance, to address customer concerns and provide effective solutions.

5. Oversee the setup and configuration of local, testing, and production environments to ensure consistency and accuracy. Manage Docker containers or Kubernetes clusters, configure database connections, and perform thorough testing to validate system functionality.

6. Implement and execute comprehensive code tests to validate the functionality, performance, and security of Java applications. Develop automated test scripts and test suites to streamline testing processes and improve overall code quality.

7. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of our technical support processes. Identify opportunities for automation, optimization, and innovation to streamline workflows and improve customer Bachelor's degree in Computer Science, Engineering, or related field.

- 8+ years of experience in technical support roles, with a focus on supporting Java-based applications.

- Extensive proficiency in Java programming language, with a deep understanding of Java EE, Spring Framework, and Spring Boot.

- Demonstrated expertise in microservices architecture, containerization (Docker, Kubernetes), and relational database management systems (RDBMS).

- Strong experience in setting up and managing local, testing, and production environments in cloud-based or on-premises infrastructures.

- Proven ability to handle escalated tickets and incidents, prioritize tasks effectively, and meet stringent SLAs.

- Excellent problem-solving skills, with a keen attention to detail and a proactive approach to issue resolution.

- Exceptional communication and interpersonal skills, with the ability to interact professionally with customers, stakeholders, and cross-functional teams.

- Leadership experience or the ability to mentor and guide junior team members effectively.

(ref:hirist.tech)

  • L3 Java Technical Support Engineer

    3 weeks ago

    Bangalore, India Squareroot Consulting Pvt Ltd Full time

    We are looking for a seasoned and highly proficient Senior Java L3 Technical Support Engineer to lead our technical support efforts for Java-based applications. As a Senior Java L3 Technical Support Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of our production environments, while providing advanced technical...

  • L3 Java Technical Support Lead

    3 weeks ago

    Bangalore, India Squareroot Consulting Pvt Ltd Full time

    Job Title : Java Level 3 Technical Support EngineerLocation : Bangalore (Hybrid)Experience : 8 to 10 YearsWe are seeking a highly skilled and motivated Java Level 3 Technical Support Engineer to join our dynamic team. As the L2/L3 Team Lead in Technical Support, you will be responsible for providing leadership and direction to a team of technical support...

  • L3 Java Technical Support Lead

    1 month ago

    bangalore, India Squareroot Consulting Pvt Ltd Full time

    Job Title : Java Level 3 Technical Support EngineerLocation : Bangalore (Hybrid)Experience : 8 to 10 YearsWe are seeking a highly skilled and motivated Java Level 3 Technical Support Engineer to join our dynamic team. As the L2/L3 Team Lead in Technical Support, you will be responsible for providing leadership and direction to a team of technical support...

  • Java L3 Support

    4 days ago

    Bangalore Metropolitan Area, India Genpact Full time

    Responsibilities Handle L3 support issues with Supporting/Troubleshooting Java applications. Support and automation engineer to support and improve a production environment that consist of elastic search, Java applications, custom platforms and multi node clusters of windows and Linux servers. Should be a support person, not a developer who does support on...

  • L3 Technical Support Engineer

    2 weeks ago

    bangalore, India Ultrabot Innovations Full time

    Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

  • L3 Technical Support Engineer

    3 weeks ago

    Bangalore/Mumbai, India Ultrabot Innovations Full time

    Job Description :As an L3 Technical Support Engineer, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and ensuring the highest level of customer satisfaction. You will work closely with our customers, as well as internal teams including L1/L2 support, engineering, and product development,...

  • Java Support Engineer

    3 weeks ago

    Bangalore, India Indium Software Full time

    Overview :We are seeking a highly skilled and experienced Java Support Engineer to join our dynamic team. The ideal candidate should have a solid background in Java development, with a focus on Spring Boot and microservices architecture.The role primarily involves providing support for Level 2 (L2) and Level 3 (L3) technical issues, troubleshooting complex...

  • Java Support Engineer

    4 weeks ago

    Bangalore, Karnataka, India Indium Software Full time

    Overview :We are seeking a highly skilled and experienced Java Support Engineer to join our dynamic team. The ideal candidate should have a solid background in Java development, with a focus on Spring Boot and microservices architecture.The role primarily involves providing support for Level 2 (L2) and Level 3 (L3) technical issues, troubleshooting complex...

  • Java Support Engineer

    1 month ago

    bangalore, India Indium Software Full time

    Overview :We are seeking a highly skilled and experienced Java Support Engineer to join our dynamic team. The ideal candidate should have a solid background in Java development, with a focus on Spring Boot and microservices architecture.The role primarily involves providing support for Level 2 (L2) and Level 3 (L3) technical issues, troubleshooting complex...

  • Java Application Support Engineer

    2 weeks ago

    Bangalore, Karnataka, India Yitro business consultants Full time

    JAVA APPLICATION SUPPORT ENGINEER EXP : 3-6 yearsLocation : Bangalore - Work from OfficeQualification & Experience :- Experience in Application support- production support, Preferred L3 support in Java related applications- Good in coding and debugging in Java.- Hands on experience in Unix environment - should be good in Linux and shell scripting- Able to...

  • Java Application Support Engineer

    2 weeks ago

    Bangalore, India Yitro business consultants Full time

    JAVA APPLICATION SUPPORT ENGINEER EXP : 3-6 yearsLocation : Bangalore - Work from OfficeQualification & Experience : - Experience in Application support- production support, Preferred L3 support in Java related applications- Good in coding and debugging in Java.- Hands on experience in Unix environment - should be good in Linux and shell scripting- Able to...

  • L3 Support Engineer/Administrator

    3 weeks ago

    Bangalore, India CA-One Tech Cloud Inc. Full time

    Company Description : CA-One Tech Cloud Inc is a fast-growing and proven IT services firm providing world-class technical and staffing solutions in both public and private sectors. Established in 2017 and headquartered in Fremont, CA, the company is founded on the principle that a leading IT services firm must employ only the most experienced,...

  • Java L3 Developer | 6 to 12 years | Bengaluru

    5 days ago

    bangalore, India Capgemini Full time

    Job Description Primarily we are looking for Java L3 Support 4+ years to 12 years Java experience with spring boot Strongly preferred with Microservices architecture Strong experience on SQL Server Primary Skills 4+ years to 12 years Java experience with spring boot Strongly preferred with Microservices architecture ...

  • Java Developer

    2 weeks ago

    Bangalore, India YITRO BUSINESS CONSULTANTS (INDIA) PRIVATE LIMITED Full time

    Job Description :Job Title - Java DeveloperExperience Required : 4-7yearsWork Location- BANGALORE ONLY Shift: Day Shift (Rotational basis)- 6:00 AM - 2:00 PM/2:00 PM - 10:00 PM IST, Cab facility will be provided.Notice Period : Immediate to 15 Days Educational Qualification : MCA, BE/BTech(EC, CS, IS, IT)You'll have (Qualification & Experience) :-...

  • Java Developer

    2 weeks ago

    Bangalore, Karnataka, India YITRO BUSINESS CONSULTANTS PRIVATE LIMITED Full time

    Job Description :Job Title - Java DeveloperExperience Required : 4-7yearsWork Location- BANGALORE ONLY Shift: Day Shift (Rotational basis)- 6:00 AM - 2:00 PM/2:00 PM - 10:00 PM IST, Cab facility will be provided.Notice Period : Immediate to 15 Days Educational Qualification : MCA, BE/BTech(EC, CS, IS, IT)You'll have (Qualification & Experience) :-...

  • Java Developer

    2 weeks ago

    bangalore, India YITRO BUSINESS CONSULTANTS (INDIA) PRIVATE LIMITED Full time

    Job Description :Job Title - Java DeveloperExperience Required : 4-7yearsWork Location- BANGALORE ONLY Shift: Day Shift (Rotational basis)- 6:00 AM - 2:00 PM/2:00 PM - 10:00 PM IST, Cab facility will be provided.Notice Period : Immediate to 15 Days Educational Qualification : MCA, BE/BTech(EC, CS, IS, IT)You'll have (Qualification & Experience) :- Experience...

  • Technical Support Specialist

    1 week ago

    Bangalore, India Andor Tech Full time

    Responsibilities :- Provide technical support to clients, addressing inquiries, resolving issues, and troubleshooting problems related to software applications and systems.- Utilize programming languages such as Java or Python to diagnose and resolve technical issues efficiently.- Demonstrate expertise in working with databases, performing tasks such as data...

  • Technical Support Specialist

    1 week ago

    Bangalore, Karnataka, India Andor Tech Full time

    Responsibilities :- Provide technical support to clients, addressing inquiries, resolving issues, and troubleshooting problems related to software applications and systems.- Utilize programming languages such as Java or Python to diagnose and resolve technical issues efficiently.- Demonstrate expertise in working with databases, performing tasks such as data...

  • Technical Support Engineer

    3 weeks ago

    bangalore, India Trilyon, Inc. Full time

    Job description: The Software consulting engineering team/Technical support team is responsible for coming up with solutions to help empower our customers in solving their application software and infrastructure monitoring requirements. You may be given tasks in helping customers who report problems by either providing them solutions without requiring any...

  • Java Support/Troubleshooting Engineer

    2 weeks ago

    bangalore, India Oracle Full time

    Join the Java Platform group and leverage expert Java product knowledge to deliver solutions based on customer requirements and contribute to the value of Oracle Java. We are looking for a dedicated engineer to improve our global support leadership Java platform. Working with Java Product Teams, Oracle Support, Sales and Marketing groups, and external...