▷ [Only 24h Left] Sales & Product Trainer
1 month ago
Location : Bangalore
- Must be available to visit the Client Plant for 15-18 days per month.- Must also be able to travel to multiple dealer locations, including 1-2 visits to Andhra Pradesh for training delivery in a month.
About the Role
- Training Experience : Experience as a premium trainer for high-end automotive brands.- Languages Required : Must be fluent in English, Kannada, Telugu, and Hindi.
Responsibilities
- Training dealer manpower on Sales, Service, Used Car, Guest Relation & value Chain to dealer staff & occasionally to OEM Managers- Training on Product, Process, soft skill, Technology & communication to dealer staff- Reporting to a centralized department of our client for 3 month & regional office after that- Training delivery mode-online & offline/physical- Building own competency on Sales/Service/Used Car/GR Training Programs & get certified- Post the certification, Dealer Manpower Competency Evangelist will be responsible for delivering/ conducting trainings on products, market situations, processes, skill enhancement and/ or localized training content development by client for the dealer + dealer manpower- Conduct audits, study customer voices , study gaps, study SOP’s, study existing products including upgrades and new products, develop customized regional training contents as per the gap area in consultation with client and then impart training- Measure the training effectiveness and submit the reports to client.- Be responsible for desired level of Knowledge index in each category in each dealership.- Visit dealerships and do market study to understand training needs and share report as per client requirement.- Time to Time Dealer Manpower Competency Evangelist should visit the Competition dealership & Other OEM training center based on client direction.- Contact dealerships to get nominations for various training programs scheduled every month & update the same on Learning Management System- Developing and printing of question papers, evaluation forms, feedback forms and attendance sheets for the training programs- Update market trends and conditions through GO & See & report out- Develop dealer audit and evaluation formats as desired by client based on the nature of the program.- Bring improvement in the Training program based on feedback received- Conduct training at the training center & support in Gemba- Report to Training Centers & work from Training facility at all Regions- Working for 6 Days in a week
Required Skills
- Communication : Strong communication skills, adept at presenting ideas, engaging diverse stakeholders, and tailoring messages to suit different audiences.- Content Development : Proven experience in creating training content and designing assessments to measure participant progress, aligning with learning objectives.
Preferred Skills
- Product Training- Induction Training- Sales Process Training- Customer Service Training- On-the-Job Training (OJT)- Technical Training & Soft Skills- Trainer Coaching & Mentorship
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