IDM Analyst

3 weeks ago

Noida, India R1 RCM Full time

Job Summary:

We are seeking a skilled IT Access Management Specialist to backfill responsibilities previously handled by Falak. The ideal candidate will manage user access provisioning, deprovisioning, and ensure secure access management processes.

Key Responsibilities:

  • Process user access provisioning and deprovisioning requests via IDM tools.
  • Assign roles based on subprocess and department.
  • Handle ServiceNow tickets for access creation, modification, and deactivation.
  • Provide email support for access-related queries and MFA setup assistance.
  • Ensure timely processing of deactivation requests (within 24 hours).
  • Maintain compliance with access control policies and SLAs.

Required Skills & Qualifications:

  • Experience with IDM tools and user access management.
  • Familiarity with ServiceNow or similar ITSM platforms.
  • Understanding of IT security principles and access control.
  • Good communication skills for email and ticket-based support.
  • Ability to manage multiple requests with attention to detail.

Preferred Qualifications:

  • Prior experience in IAM roles.
  • B.Tech/BCA preferred (any graduate acceptable).

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