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Customer service engineer for UPS location Guwahati

4 weeks ago


Guwahati, India Jinjiram Enterprise Full time

UPS Service Engineer – Job Description

Position: UPS Service Engineer
Work Type: Field Work / On-site Service
Qualification: ITI / Diploma / Graduate in Electronics, Electrical, or related field

Key Responsibilities:

  • Install, maintain, and service UPS (Uninterruptible Power Supply) systems and related equipment.
  • Diagnose technical issues, perform troubleshooting, and ensure timely resolution of UPS faults.
  • Conduct preventive and corrective maintenance of UPS systems, batteries, and power distribution units.
  • Test system performance, monitor load management, and ensure optimum power backup operation.
  • Maintain service logs, documentation, and prepare reports after site visits.
  • Provide on-site technical support and guidance to clients.
  • Ensure compliance with safety standards during installation and servicing.
  • Be ready to travel frequently to client sites for service requirements.

Required Skills & Competencies:

  • Strong knowledge of UPS systems, batteries, and power electronics.
  • Ability to read and understand circuit diagrams and technical manuals.
  • Hands-on experience with testing tools (multimeters, oscilloscopes, etc.).
  • Good problem-solving and analytical skills.
  • Willingness to travel and work in field conditions.
  • Strong communication and customer handling skills.

Experience:

  • Freshers with ITI/Diploma in Electronics/Electrical may apply.
  • Experienced candidates in UPS service/maintenance preferred.

Job Type: Full-time

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person