Inbound Sales Manager @ Adobe
4 weeks ago
Responsibilities
• An Inbound Sales Manager is accountable for driving and generating revenue for thebusiness unit working on inbound sales inquiries on phone calls or chats• Deliver the quarterly target as assigned by the business and achieve growth on criticalproducts like Adobe Sign, Substance and Stock• Generate incremental revenue from the existing customers by up-selling additional productsand services• Understands pipeline management, working on opportunities/leads on SalesForce and beable to present a report on a weekly basis to the leadership team• Maintain exceptional level of service quality through CSAT• Identify opportunities where a product specialist team can be involved to increase the dealsize. Set up and attend the demos with them• Should be well versed with Adobe’s solution/products that he/she will be responsible toposition or sell
Requirements
• Graduation is a must for this role• Should have excellent communication and presentation skills• Proven quick learner, who can understand and be able to position Adobe products and new-age Solutions• An ideal candidate should be "passionate" about inside sales as a profession & a believer inthe ideology that inside sales is the present & future of sales• Should have the skills to engage a customer and seek more areas of revenuerealization(value selling Vs. Transaction selling)• Preferred experience in North American sales/support process and understanding thenuances of selling in this region• Should multitask and be comfortable switching between phone and chat to address multiplecustomer queries at the same time• Candidates with prior IT Sales background with an understanding of SaaS and licensing willbe a plus• Should possess sound understanding of the sales cycle/Inside Sales model and consultativeselling approach. Basic understanding of sales techniques like BANT, Sales funnel, andpipeline management is desired• Should be willing to work in all Geos: NA, APAC and EMEA• Should have a minimum typing speed of 40 words per minute for Chat
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