Service Delivery Lead

4 days ago

Bengaluru, India Intellect Design Arena Ltd Full time
Job Role: Technical Service Delivery Manager

We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. Theservice delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory. The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets,and leading the service delivery team. To be a successful service delivery manager, you should demonstrate strong leadership and teamworking skills. You should also demonstrate excellent communication andcomputer skills.

KEY RESPONSIBILITIES

 Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budgets. Determining ways to reduce costs without sacrificing customer satisfaction. Assessing customer feedback and using your creativity to establish, improve, and refine services. Remaining organized and meeting deadlines. Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.

Requirements

 A bachelor's degree in a Computer Engineering / IT Proven Experience 12-15 Years in a leadership role within the Banking / Financial Industry is preferred Delivery Management of a Cards Platform is preferred Experience with programming languages, databases, and development frameworks Strong customer service, project management, and quality control skills. Knowledge of regulatory compliance requirements and security standards as applicable SLA / KPI and contractual metrics measurement and reporting Good resource planning skills. Excellent leadership and customer service skills. Strong teamwork skills and attention to detail.

  • Service Delivery Lead

    1 week ago

    Bengaluru, Karnataka, India Intellect Design Arena Ltd Full time

    Job Role: Technical Service Delivery Manager We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. Theservice delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...

  • Service Delivery Lead

    1 week ago

    Bengaluru, India Intellect Design Arena Ltd Full time

    Job Role: Technical Service Delivery Manager We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...

  • Service Delivery Lead

    1 week ago

    Bengaluru, India Intellect Design Arena Ltd Full time

    Job Role: Technical Service Delivery Manager We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. Theservice delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...

  • Service Delivery Lead

    8 hours ago

    Bengaluru, India Intellect Design Arena Ltd Full time

    Job Role: Technical Service Delivery Manager We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. Theservice delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative...

  • SAP Service Delivery Lead

    3 weeks ago

    Bengaluru, India Sam manpower services & Career LLP Full time

    Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure all the IT and Business processes are being followed.- Assist on multiple transition initiatives,...

  • SAP Service Delivery Lead

    2 months ago

    Bengaluru, India Sam manpower services & Career LLP Full time

    Act as a "Service Delivery Lead" to effectively partner with business customers to achieve desired outcomes by collaborating with vendor partners in a single/ multi-vendor environment.- The candidate must manage all the areas of service delivery to ensure all the IT and Business processes are being followed.- Assist on multiple transition initiatives,...

  • Is it Service Delivery

    3 weeks ago

    Bengaluru, India Diageo Full time

    Job Description: Organization : Diageo India Department : IT Position : Marketing Apps Lead Incumbent Supervisor's Position :Transform & Run Lead PURPOSE OF THE ROLE: OPERATING NETWORK: CIO Application Delivery Leads IT Security & Controls Sales & Marketing, Supply, HR, Finance and other Support Functions Diageo GDBS IT Shared Services/ Outsourced...

  • Java Technical Delivery Lead/ Manager

    1 month ago

    Bengaluru, Karnataka, India MUFG Global Service Full time

    Position Title: Tech DeliveryRoles and ResponsibilitiesIn this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications.Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to drive...

  • Java Technical Delivery Lead/ Manager

    3 weeks ago

    Bengaluru, Karnataka, India MUFG Global Service Full time

    Position Title: Tech DeliveryRoles and ResponsibilitiesIn this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications.Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to drive...

  • Delivery Lead

    4 weeks ago

    Bengaluru, India Microland Limited Full time

    Role Overview: A Senior Industry leader from IT Infrastructure domain. The purpose of this role is to have a leader to manage the Delivery Life Cycle Management, provide leadership for the next stage of Company’s growth and transformation, including building and strengthening Company’s digital platform. You would be responsible for ensuring the...

  • Is it Service Delivery

    1 week ago

    Bengaluru, Karnataka, India Diageo Full time

    Job Description:Organization : Diageo IndiaDepartment :ITPosition : Marketing Apps Lead IncumbentSupervisor's Position :Transform & Run LeadPURPOSE OF THE ROLE:OPERATING NETWORK:CIOApplication Delivery LeadsIT Security & Controls Sales & Marketing, Supply, HR, Finance and other Support FunctionsDiageo GDBSIT Shared Services/ Outsourced TeamsIT Vendors,...

  • Delivery Lead

    1 month ago

    Bengaluru, India Tata Consultancy Services Full time

    TCS is looking for ‘ Delivery Head-Finance ‘. Details below- Experience- 14-22 Years Location- Bangalore Qualification- Charted Accountant or MBA full time Role- Minimum 14-22 years of experience in F&A Outsourcing industry managing large programs of over 1000 FTEs Experience in Client Relationship Management – engaging with CFOs, key client...

  • Java Technical Delivery Lead/ Manager

    1 month ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    Position Title: Tech DeliveryRoles and ResponsibilitiesIn this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications.Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to drive...

  • Java Technical Delivery Lead/ Manager

    1 month ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    Position Title: Tech Delivery Roles and Responsibilities In this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications. Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to...

  • Java Technical Delivery Lead/ Manager

    3 weeks ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    Position Title: Tech DeliveryRoles and ResponsibilitiesIn this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications.Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to drive...

  • Java Technical Delivery Lead/ Manager

    3 weeks ago

    Bengaluru, India MUFG Global Service (MGS) Full time

    Position Title: Tech Delivery Roles and Responsibilities In this role you will manage, lead, mentor a talented software engineering team to support and deliver leading edge web application and microservices integrations across upstream & downstream applications. Collaborate with various stakeholders from end-to,-end in MUFG by working with technology to...

  • Service Delivery

    1 week ago

    Bengaluru, Karnataka, India sa Full time

    Who is addressesindustry challenges through vertical-focussed solutions. Leveraging moderntechnologies like AI and Copilot, we empower organizations to make intelligentdecisions and act faster. Our solutions and services are 100% based on Microsoftbusiness applications and the Microsoft Business cloud, and benefit advertisingand marketing, accounting,...

  • Service Delivery

    1 week ago

    Bengaluru, Karnataka, India sa Full time

    Who is addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing,...

  • Security Delivery Lead

    6 days ago

    Bengaluru, India Xencia Technology Solutions Full time

    Designation: Security Delivery LeadLocation: Bangalore (Work from Office) Experience: 15 years Project Role Description :Leads the implementation and delivery of Microsoft Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Security Delivery Governance Good to have skills :Project...

  • Security Delivery Lead

    8 hours ago

    Bengaluru, India Xencia Technology Solutions Full time

    Designation: Security Delivery LeadLocation: Bangalore (Work from Office) Experience: 15 years Project Role Description :Leads the implementation and delivery of Microsoft Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Security Delivery Governance Good to have skills :Project...